Gerab System Solutions is hiring a Sales Coordinator with a background in ICT/System Integration Company.
Job Description:
Lead Generation and Prospecting:
- Identify potential customers through cold calling, email shots, and social media platforms.
- Qualifying inbound leads and route them to the appropriate sales teams.
- Research target accounts, understanding their business needs, and identifying decision-makers.
Sales Support:
- Assist the Sales Head in managing sales pipelines, including tracking opportunities and progress.
- Effective coordination with distributors & Vendors.
- Help in preparing sales presentations, proposals, and other documentation required for customer meetings.
- Coordinate follow-ups with prospective customers, ensuring timely responses to inquiries and requests.
Customer Relationship Management:
- Maintain and update customer data in the ERP/CRM system (Microsoft D365).
- Ensuring that all records are accurate and up to date.
- Foster relationships with key stakeholders and support the Sales Head in building long-term partnerships.
- Respond to customer inquiries via phone and email, providing information about products, services, and promotions.
Cross Departmental Collaboration:
- Work closely with the marketing team to align sales strategies with marketing campaigns.
- Coordinate with the operations and technical teams to ensure smooth delivery of products and services to customers.
- Administrative Support:
- Help schedule meetings, coordinate and organize meetings for the Sales Head and sales team.
- Manage communications on behalf of the Sales Head when needed, ensuring timely responses and follow-ups.
Qualifications:
- 1-3 years of experience in inside sales, preferably in the IT or technology sector.
- Familiarity with sales ERP/CRM systems, Knowledge of Microsoft D365 will be an added advantage.
- Strong communication, presentation, and negotiation skills.
- Ability to work independently as well as part of a team in a fast-paced environment.
- A strong understanding of IT products and services (e.g., IT infrastructure, cloud services, security solutions) is preferred.
- Self-motivated with a results-driven approach and strong attention to detail.
Job Types: Full-time, Permanent
Pay: AED1.00 - AED2.00 per month
Application Deadline: 15/08/2025