Job Title: Waiter/Waitress
We are seeking individuals who:
Exhibit a strong commitment to providing exceptional customer service and possess the skills necessary to ensure our guests' dining experiences are memorable. If you are dedicated to delivering outstanding hospitality in a professional setting, we invite you to apply for the position of Waitress/Waiter with our team.
Responsibilities:
- Warmly welcome guests as they arrive at the restaurant.
- Manage the seating of guests efficiently, taking into account table availability and reservations.
- Maintain a tidy and organized waiting area, ensuring guests are comfortable while waiting for their tables.
- Escort guests to their tables and provide them with menus.
- Take accurate food and beverage orders from guests.
- Communicate orders to the kitchen staff and ensure timely delivery of food to tables.
- Serve food and beverages to guests, ensuring accuracy and presentation.
- Check back with guests to ensure they are satisfied with their meals and address any additional needs.
- Provide friendly, attentive, and personalized service to guests throughout their dining experience.
- Answer any questions guests may have about the menu, specials, or restaurant policies.
- Address any concerns or complaints promptly and professionally, seeking assistance from management if necessary.
- Promote special menu items, promotions, or discounts to guests.
- Suggest additional items or upgrades to enhance the guest's dining experience.
- Encourage guests to participate in loyalty programs or sign up for newsletters.
- Handle cash, credit, and debit card transactions accurately.
- Process payments using the POS system and provide guests with receipts.
- Calculate and return change to guests as necessary.
- Balance cash register at the end of each shift and reconcile sales transactions.
Requirements:
- Previous experience in a similar role preferred.
- Fluency in Arabic is preferred for this position
- Excellent communication and interpersonal skills.
- Ability to multitask and work efficiently in a fast-paced environment.
- Strong organizational skills and attention to detail.
- Positive attitude and willingness to provide exceptional customer service.
- Flexibility to work evenings, weekends, and holidays as required.
- Knowledge of basic food and beverage service techniques is a plus.
The salary for this position will be discussed during the interview process and will be based on experience.
Job Type: Full-time
Pay: From AED2,000.00 per month