Account Manager

Artefact - Dubai

Dubai

We are looking for someone exceptional to work on an exceptional account. You will join our team as an Account Manager and you will be based in Dubai, UAE and will be expected to provide key Digital Account Management (across Paid Media) for a range of clients and support the growth of the company and the team.

Responsible for: Assisting the MENA paid media team to day to day account management, as well as providing support to strengthen the rapport with key MENA and International clients


Overview

Artefact MENA is looking for an excpetional Account Manager to manage a set of paid media (search, social, Programmatic) accounts. The role will require successful applicants to manage the commercial success of each account, manage a digital paid media team based in Dubai and internationally, and maximise the efficiency and cost effectiveness of service delivery.


In addition to running the day-to-day activities of the digital paid media team, the role will involve extensive relationship management both internally and externally, working closely with the Digital Ops teams in the Artefact Group and with suppliers. The successful applicant will be expected to have excellent general knowledge of digital marketing, and be able to produce strategies governing the position of digital as part of a wider marketing campaign.

Key responsibilities include, but are not limited to:

  • First and foremost lead your team and deliver excpetional work for our clients
  • Provide accurate reports but more importantly deliver deep insights and recommendations
  • Define, follow and evolve paid media strategies for appointed clients
  • Oversee the optimisation of Client’s accounts across channelsOversee smooth running of client’s campaign, including effective budgetary control
  • Manage day-to-day activity and workload, ensuring it is organized in an effective and efficient way
  • Be the technical lead in and first line support for all platforms used –knowledge of the entire Google Marketing Platform, Google Ads Product and Facebook Business Manager is a must
  • Ensure all client accounts are kept online at all times unless requested by the client
  • Build and manage close working relationships with clients and partners to ensure smooth running of campaigns including effective budgetary control, achieving and exceeding client targets
  • Be able to construct account development plans to maximise long-term performance and growth of account overall
  • Assist with pre-sales meeting preparation for accounts, including forecasting and modelling to identify client potential
  • Contribute to, help implement knowledge sharing, learning, workflows and processes within the MENA team from a technical perspective, identifying areas of technical weaknesses in processes or need for change, putting forward ideas for moving the team’s efficiency forward
  • Identify, test and make suggestions for new digital paid media techniques that Artefact MENA should consider adopting

Qualifications

Essential skills, strengths and experience


  • Engineering/Science Degree and Post Grad Degrees are prefered
  • Advanced working knowledge of Excel and Data Studio
  • High level of profficiency in Paid Search, Paid Social, Programmatic Advertising and Analytics with associated certifications
  • Proven experience in retrieving, interpreting, reporting and pulling insights from data
  • Experience in writing and producing client reports and delivering insights and recommendations
  • Exemplary time management skills, able to prioritise and work well under pressure
  • Organised and process oriented individual
  • Analytical approach to work
  • Proficient knowledge of Google packages including Gmail for Work, Google Drive, Google Docs and Google Slides
  • Excellent presentation skills to be utilised both internally & externally
  • Excellent attention to detail
  • Excellent communication skills both oral and written
  • Fluent Native Arabic speaker with excellent Arabic writing skills – this is a mandatory, if you cannot speak, read and write Arabic you will not be considered for the role

What we are looking for

  • A Doer: you get things done and inspire your teams to do the same
  • An Analyst: you LOVE data and think every company should take their decisions with facts
  • A Pragmatist: you have a hacker mindset and always find the quick wins
  • A Mentor: your clients and teams naturally seek for advice
  • An Adventurer: you’re an entrepreneur constantly looking for problems to solve.
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