Customer Service Coordinator
Voxtel Smart Security Solutions - Dubai
AED3,000 - AED4,000 a month
- Booking Service orders in the system
- Keep track of WO versus Contractual KPI.
- Ordering & Coordination of Spare Parts
- Keeping minimum stock for spare parts as per contract commitment requires monitory low stock threshold
- Creating RMA /Log/ Vendor Coordination
- Tracking EAM portal.
- Creating/Tracking Ageing Report of WO log file
- Document Management
- Creating Customer/Management Monthly Report
- Prepare Internal Reports
- Preparing Proper Supporting Documentation for Invoices involves interaction with various inhouse teams
- Creating Various report for projects and tracking delivery plan
- Supporting Field staff for execution in coordination from office.
- Ensuring Delivery of Invoices / Documents
- Coordination for Variation offers with Vendors & FL
- Ordering & Coordination of Spare Parts via MRs
- To make sure the PO to vendor has been send in time and follow-up the delivery of materials.
- Follow-up with Suppliers for ETA for Purchase order & coordination for delivery acceptance
- Coordinate with Team Leads for Delivery of Materials to Site from Vendor or Warehouse
- Creating & Maintaining DOs
- Perform all other ad hoc tasks assigned by the line manager.
Job Types: Full-time, Contract
Salary: AED3,000.00 - AED4,000.00 per month
- How do you handle pressure?
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