Customer Service Team Leader (Male, Living In UAE)

Bosch Diesel Service - Dubai

Dubai

Job details

POSITION DESCRIPTION:

As a Customer Service Team Leader, you play a critical role with executing Customer Service workflow, interacting with existing and new customers, and support in achieving objectives set by the management.

The Customer Service Team Leader works in close collaboration with Technical team, Parts & Purchase team, Logistics/ Drivers, and Customers; and is responsible for responding to issues in a proactive and timely manner.

SKILLS REQUIREMENT:

LEADERSHIP SKILLS

EFFECTIVE TEAM MANAGEMENT

MULTI-LINGUAL

PUNCTUALITY

MULTI- TASKING

PRIORITIZING | TIME MANAGEMENT

INITIATIVE & PROBLEM-SOLVING ABILITY

ABILITY TO WORK WELL UNDER PRESSURE

STRONG INTERPERSONAL SKILLS

COMPUTER LITERACY | BASIC IT SKILLS

EFFECTIVE WRITTEN & VERBAL ENGLISH COMMUNICATION SKILLS

Required qualifications

Bachelors Degree

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