Student Information Systems Assistant

Abu Dhabi University - Abu Dhabi

Abu DhabiResponsibilities

Information Technology Support

  • Supports the implementation of the academic record systems and software and ensures its effective functioning.
  • Assists in the process of verifying grades that have been uploaded to the system.
  • Supports on the system testing, release, implementation of enhancements and updates.
  • Administers updates to SIS data dictionary.
  • Assists with training users on new/ existing system functionality.
  • Helps with tracking student attendance on the system and makes manual adjustments on attendance when needed.
  • Provides accurate data needed in processing the graduates certificates/AMRICON smart labels.
  • Ensures all personal information for students is accurate on the system.
Customer Service

  • Assists the Registration counter during peak hours.
  • Resolves technical issues student may face by providing an interface via phone or email.
Required Qualifications

  • Bachelor’s Degree in Computer Science or any related field of study.
  • 2 years of experience
  • Bilingual - English/Arabic
  • Microsoft proficiency; Excel in particular, query writing, understanding business processes of educational institution, communication, writing and reporting, database experience, and interpersonal skills.
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