Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires. Since 2012, Careem has created earnings for over 2.5 million Captains, simplified the lives of over 70 million customers, and built a platform for the region’s best talent to thrive and for entrepreneurs to scale their businesses. Careem operates in over 70 cities across 10 countries, from Morocco to Pakistan.
About the Team
You’ll be joining the Groceries vertical at Careem, a high-growth team committed to redefining the grocery shopping experience across the Middle East. Based in Abu Dhabi, the team is focused on operational excellence, category growth, and delivering a best-in-class customer experience in one of our key markets.
About the Role
As Associate Director – Groceries, you will lead Careem’s grocery operations across Abu Dhabi. Your mandate spans P&L ownership, cross-functional execution with supply chain, category and growth teams, and delivering customer and partner satisfaction. This is a high-impact role that requires strategic thinking, operational muscle, and strong people leadership.
What You'll Do
- Own the full P&L for Groceries Abu Dhabi and drive topline growth and margin improvement
- Lead cross-functional operations covering supply chain, logistics, partner success, and growth strategy
- Build and scale partnerships with leading retailers and local suppliers
- Define local GTM strategy for assortment, pricing, and promotions
- Optimize last-mile delivery experience by collaborating with fleet and CX teams
- Set up local processes and SOPs for daily execution and long-term scalability
- Build and manage a high-performing local operations team
- Collaborate with central grocery functions on roadmap and experimentation
- Monitor market dynamics and adapt strategy accordingly
What You'll Need
- 10+ years of experience in operations, strategy, supply chain or general management; preferably in high-growth B2C businesses or grocery retail
- Proven track record of P&L ownership and team leadership
- Analytical mindset with comfort in data tools (Excel, SQL, Tableau)
- Strong problem-solving and execution skills
- Strategic thinking with bias for action and ability to work in ambiguity
- Excellent stakeholder management and communication skills
- Passion for Careem’s mission and the region
What we’ll provide you
We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:
- Work and learn from great minds by joining a community of inspiring colleagues.
- Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
- Explore new opportunities to learn and grow every day.
- Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
- Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.
