At the 25hours Hotel One Central, Bedouin traditions are brought back to life and reinterpreted in a contemporary way. Here our colleagues become storytellers themselves. With a view of the Museum of the Future near the Dubai International Financial Center, everyone will find their way to us. Whether for an ice cream walk or a birthday celebration, we also enjoy spending time together outside of work. We are a colourful, diverse, professional team and love our friendly, informal culture.
COME AS YOU ARE & JOIN THE 25h TRIBE.
Job Description
How does your working day look like …
A Bar Manager is responsible for overseeing all aspects of the Monkey Bar’s bar and beverage service, including staff management, customer service, inventory control, and financial performance. They strive to create a welcoming and enjoyable atmosphere for guests while maximizing profitability.
COME AS YOU ARE AND JOIN THE 25h TRIBE!
Key Responsibilities:
Staff Management:
- Recruit, train, and supervise bar staff, ensuring high-quality service.
- Create work schedules, monitor employee performance, and address any personnel issues.
- Foster a positive and cohesive team environment.
Customer Service:
- Maintain high standards of customer service and ensure guest satisfaction.
- Handle guest complaints and feedback professionally and effectively.
- Train staff in customer service best practices.
Beverage Selection and Inventory:
- Manage and maintain a well-stocked bar with a diverse range of quality beverages.
- Monitor inventory levels, order supplies, and manage stock rotation.
- Control costs by minimizing wastage and theft.
Bar Operations:
- Ensure the bar is clean, organized, and complies with health and safety regulations.
- Develop and implement standard operating procedures (SOPs) for efficient bar operation.
- Oversee the preparation and presentation of drinks.
Menu Development:
- Create and update drink menus based on seasonal trends and customer preferences.
- Set pricing strategies to optimize profitability while staying competitive.
Financial Management:
- Monitor and analyze sales, costs, and profitability.
- Develop and manage budgets, aiming to maximize revenue and minimize expenses.
- Implement sales promotions and strategies to boost bar revenue.
Marketing and Promotion:
- Collaborate with the hotel's marketing team to promote the bar through various channels.
- Organize and host special events, themed nights, and entertainment to attract customers.
Compliance and Licensing:
- Ensure the bar adheres to all relevant laws, regulations, and licensing requirements.
- Maintain a clean record of inspections and licenses.
Security and Safety:
- Implement security measures to prevent theft and ensure the safety of staff and customers.
- Handle any security issues or disturbances in a professional manner.
Reporting:
- Prepare regular reports on bar performance, sales, and expenses for management.
- Identify areas for improvement and develop action plans.
Qualifications
- Bachelor’s degree in Hospitality Management, Business Administration, or a related field preferred.
- 5+ years of experience in the food and beverage industry, with at least 2 years in a managerial or supervisory role in a luxury hotel or high-end restaurant environment.
- Strong knowledge of food and beverage operations, cost control, and inventory management.
- Proven ability to lead, motivate, and inspire a diverse team.
- Exceptional communication and interpersonal skills.
- Ability to thrive in a fast-paced environment while maintaining attention to detail and a guest-first mentality.
- Flexibility to work evenings, weekends, and holidays as required.
- Experience with event planning, including pop-up events, is a plus.
- Strong understanding of luxury service standards and guest expectations.
Additional Information
Additional Information
What’s in it for you …
- Get to know all the other 25hours hotels and stay ten nights a year for free as an employee!
- Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world
- Benefit from great offers from our numerous cooperation partners
- Be part of our hilarious staff parties and much more...
