Job Title: Cluster Head Barista
Location: Multiple Branches
Industry: European Restaurant, Café & Bakery
Team Size: 20+
Driving License: Preferred
Job Description:
We are looking for a passionate and experienced Cluster Head Barista to lead and elevate our beverage program across multiple café and bakery branches. The ideal candidate brings creativity in coffee and juice innovation, strong operational know-how, and hands-on leadership across locations.
Key Responsibilities:
- Lead, train, and motivate barista teams across multiple branches (20+ staff)
- Maintain high standards in beverage quality, hygiene, customer service, and presentation
- Develop and introduce new beverage recipes, including specialty coffees, juices, and signature drinks
- Oversee daily operations: team scheduling, workflow optimization, and inventory control
- Coordinate with kitchen and bakery teams to ensure smooth service flow
- Monitor performance across all assigned locations and implement continuous improvements
- Conduct regular training on product knowledge, customer interaction, and SOPs
- Handle customer feedback to ensure a consistent, high-quality guest experience
- Support the hiring, onboarding, and ongoing development of barista staff
- Manage cost controls, minimize waste, and enhance beverage station efficiency
- Collaborate with senior management on promotional plans, seasonal menus, and overall beverage strategy
Requirements:
- Minimum 5 years of leadership experience in a café or F&B operation within the UAE
- Strong knowledge of coffee, juice, and modern beverage trends
- Skilled in drink development, menu innovation, and presentation
- Hands-on experience with cashiering operations and POS systems
- Excellent leadership, team management, and communication abilities
- Highly organized and capable of managing multiple locations effectively
- Energetic, customer-focused, and passionate about delivering exceptional beverage experiences
If you're a skilled and creative beverage leader ready to take ownership of a multi-branch café environment, we'd love to hear from you!
Job Type: Full-time
Pay: From AED10,000.00 per month
Application Question(s):
- What is your Salary Expectation ?
- Did you handle more than 3 branches in UAE as a Head Barista?
- Did you have experience of creating the BAR menu?
Experience:
- Head barista: 4 years (Required)
Application Deadline: 21/05/2025
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