Key Responsibilities:
- Answer incoming calls and respond to customer queries
- Make outbound calls for follow-ups or surveys
- Provide product/service information and resolve issues
- Maintain accurate records of customer interactions
- Meet performance and call quality targets
Qualifications:
- High school diploma or equivalent
- Excellent verbal communication and listening skills
- Ability to work in a fast-paced environment
- Previous experience in customer service or call centers is a plus
Job Type: Full Time
Job Location: Dubai
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