اقتراحات البحث:

accountant
fresher
driver
walk interview
merchandiser
receptionist
urgent hiring
customer service representative
office assistant
part time
customer service
medical coder
sales
Sharjah
الشارقة
أبو ظبي
دبي
Dubai
Abu Dhabi
Ras Al Khaimah
Al Ain
رأس الخيمة
أبو ظبي
دبي
Fujairah City

Chief Concierge at Waldorf Astoria Dubai International Financial Centre

Hilton
Dubai, دبي
دوام كامل
منذ يومين

Chief Concierge at Waldorf Astoria Dubai International Financial Centre

The Chief Concierge at Waldorf Astoria Dubai International Financial Centre is a distinguished ambassador of the hotel, embodying the essence of luxury service and personalized guest care. Chief Concierge leads the concierge team in delivering highly intuitive, bespoke and anticipatory service, ensuring every guest experience reflects the standards of Forbes Travel Guide Five-Star and the Waldorf Astoria’s commitment to excellence.

What are we looking for?

As a Chief Concierge for the Waldorf Astoria Dubai International Financial Centre, you will supervise the Concierge Team and set the department goals to help Team Members to create an exceptional Guest and customer experience. A Chief Concierge is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

  • Greet all guests warmly in public areas and personally engage with VIP guests in-room, ensuring a gracious and memorable welcome.
  • Lead and supervise daily concierge operations to deliver seamless, polished service in alignment with Forbes Five-Star standards.
  • Set departmental objectives, manage work schedules, budgets, policies, and procedures to ensure operational excellence.
  • Monitor and elevate the appearance, performance, and service delivery of the concierge team, emphasizing training, coaching, and teamwork.
  • Ensure team members possess up-to-date knowledge of hotel products, services, pricing, policies, and in-depth familiarity with the local area.
  • Utilize extensive local and international expertise to provide exclusive recommendations, secure reservations, and curate exceptional guest experiences.
  • Develop and maintain elite relationships with partners and vendors to enhance the hotel's bespoke offerings.
  • Maximize sales revenues through refined upselling techniques and targeted marketing initiatives.
  • Monitor guest satisfaction feedback and implement effective actions to continuously improve results.
  • Maintain accurate guest profiles and preferences to deliver personalized experiences and foster loyalty.

What are we looking for?

A Chief Concierge for the Waldorf Astoria Dubai International Financial Centre is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

  • Degree or diploma in Hotel Management or equivalent.
  • Candidate must be a Les Clefs d'Or member
  • Proven supervisory or leadership experience within Front Office or Concierge in a luxury hotel environment.
  • Strong commercial acumen with proven sales and upselling capabilities.
  • Exceptional leadership, interpersonal, and communication skills with a refined, professional presence.
  • Extensive knowledge of Dubai’s cultural, culinary, entertainment, and luxury landscape, as well as global destination trends.
  • Impeccable grooming standards and a genuine passion for delivering elevated, personalized guest service.

What will it be like to work for Waldorf Astoria Hotels & Resorts?

Waldorf Astoria provides guests the exceptional environment and the personalized attention of True Waldorf Service that creates a singular experience. If you understand the value of personalized attention and know how to treat even the most extraordinarily different experiences with the same rich level of customer service, you may just be the person we are looking for!

حفظ تقديم
الإبلاغ عن وظيفة
توصيات وظائف أخرى:

Concierge Supervisor

Conservatorium Hotel
Abu Dhabi, أبو ظبي
  • Ensure all staff are fully aware of any special event taking...
  • Keeps updated of all information concerning the hotel...
منذ أسبوعين

Concierge Agent

Conservatorium Hotel
دبي
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting...
منذ أسبوعين

House Cook for Dubai

SE SERVICES
دبي
د.إ.‏ 3,000 - د.إ.‏ 4,000
  • Must be from Uttarakhand
  • Age: 35to 50 years
  • Experience in Indian household cooking (veg & non-veg)...
منذ أسبوع

Property advisor-Dubai

Wizhull Real Estate Mortgage Broker LLC
Dubai, دبي
د.إ.‏ 4,000 - د.إ.‏ 5,000
  • Actively promote and sell off-plan residential and...
  • Maintain in-depth knowledge of Dubai’s property trends,...
منذ يومين

Chef de Partie - Riverland - Dubai Holding Entertainment

Jumeirah Group
الإمارات العربية المتحدة
  • Prepares the daily mis-en-place and food production in...
  • Ensures the highest standards and consistent quality in...
منذ 4 أيام

Team Leader - Real Madrid - Dubai Holding Entertainment

Jumeirah Group
الإمارات العربية المتحدة
Dubai Holding Entertainment offers an impressive range of destinations and attractions that enhance the appeal and competitiveness...
منذ يومين

Supervisor - Technician (UAE National) - Green Planet - Dubai Holding Entertainment

Jumeirah Group
الإمارات العربية المتحدة
  • Perform regular inspections, maintenance, and repairs on the...
  • Lead the Inspection with the team and maintain the MEP and...
منذ 3 أيام

Cashier - Food and Beverage - Riverland - Dubai Holding Entertainment

Jumeirah Group
الإمارات العربية المتحدة
Dubai Holding Entertainment offers an impressive range of destinations and attractions that enhance the appeal and competitiveness...
منذ 3 أسابيع

Commis Chef - Riverland - Dubai Holding Entertainment

Jumeirah Group
الإمارات العربية المتحدة
  • To directly support the Chef de Partie/Demi Chef De Partie...
  • Prepares the daily mis-en-place and food production in your...
منذ 3 أسابيع