CHIEF OF OPERATIONS (Gyms)

Overview

Job Description

• Preparation of manuals, protocols and written processes
• Oversee compliance with the institutional mission, vision, and values in the daily operations of each office.
• Ensure the proper functioning of the infrastructure, services, and facilities in all branches nationwide.
• Maintain direct contact with partners to ensure a satisfactory experience, identifying areas for improvement and implementing corrective actions.
• Conduct periodic field visits , responding to operational requirements and critical situations at headquarters.
• Facilitate effective communication between General Management and local supervisory teams , ensuring the proper flow of information.
• Diagnose and improve the performance of mid-level and operational teams , promoting a culture of excellence and continuous improvement.
• Monitor operational and commercial key performance indicators (KPIs): conversion rates, renewal, service usage , among others.

Job Requirements

• Full availability for field work , with high mobility.
• Proven experience in management or operational leadership positions .
• Solid knowledge in commercial management and KPI analysis .
• Management of information technologies and management control systems.
• Self-mobilization and availability to travel to regions.

About Company:

Bagerz, a dynamic and forward-thinking organization, is committed to delivering excellence across all industries. We are currently on the lookout for passionate professionals who are eager to grow, innovate, and contribute to meaningful projects in a collaborative and fast-paced environment.