Customer Service Call Center Agent (Emirati National Only)
Position based in Sharjah with occasional travel to Dubai for on-site training and project updates
Salary: AED 8,000 per month
About the Role
We are looking for a Customer Service Call Center Agent to join our team in Sharjah. This role is exclusively open to UAE Nationals with a background in customer service or call center roles, preferably within the real estate sector.
The successful candidate will serve as a key point of contact for our post-sales clients, ensuring that inquiries are handled with professionalism, accuracy, and a customer-first mindset.
Key Responsibilities
- Handle inbound and outbound customer calls related to real estate inquiries.
- Provide accurate and timely information to post-sale clients.
- Maintain high standards of communication and customer satisfaction.
- Support team members during absences or peak periods.
- Collaborate with internal departments to resolve client issues.
Requirements
- Nationality: UAE Nationals only
- Experience: 3–5 years in a customer service or call center role
- Industry: Real estate experience is an advantage
- Excellent verbal and written communication skills in English and Arabic
- Ability to manage multiple tasks and work well under pressure
- Strong interpersonal and problem-solving skills
Ready to Apply?
If you meet the above criteria and are passionate about delivering exceptional customer service, we’d love to hear from you.
Apply now and be part of a dynamic team shaping the future of real estate in the UAE!
Job Type: Full-time
Pay: AED7,500.00 - AED8,000.00 per month
Application Question(s):
- 1. Are you a UAE National?
- 2. Do you have 3 to 5 years of experience in a customer service or call center role?
- 3. Do you have experience using CRM or call center systems (e.g., Freshdesk, Salesforce, Zendesk)?
Willingness to travel:
- 75% (Preferred)
Application Deadline: 29/09/2025
