Position Overview
LITS Services is looking to hire an experienced Microsoft Dynamics 365 CE/CRM Techno-Functional Consultant to join its large Microsoft Dynamics 365 CE/CRM projects. The Consultant will be responsible for reviewing client business processes, re-engineering the client’s processes to improve efficiency, and performing many of the functional & technical tasks required for successful CRM implementations. You must have a good knowledge of the CRM series and hold certifications. You will work mostly at offsite & would require travel onsite to work project deliverables.
Job Responsibilities:
- Maintain functional & technical knowledge of Microsoft Dynamics 365 CE/CRM modules mainly, Sales, Customer Services, Marketing & Field Services.
- Deliver professional functional & technical consulting of new implementations and support for Dynamics CRM implementation.
- Thrive at customer interaction & engagement.
- Collaborate with Product Management and Business Process Owners to analysis and design business requirements.
- Translate business requirements into detailed User Stories and corresponding Acceptance Criteria
· Serve as a liaison between business and technology to translate business solutions, designs, and processes into development work for Agile Release Train Scrum Teams.
· Proactively document solutions, processes, designs, and lessons learned.
· Incorporate learnings into future solution design considerations.
· Work closely within the technology team to shape the technical landscape of the assigned application processes and technology.
- Support 3rd party products as added to product stack.
Required Qualifications:
- Candidate must have a bachelor’s degree in computer science or related field.
- 3-5+ years of consulting or project experience specifically in Microsoft Dynamics 365 CE/CRM Modules.
- Strong advisory and presentation skills.
- Ability to communicate effectively to the client and all levels within the organization.
- Experience with both CRM on-premises and online versions.
- Strong knowledge of coding standards and methodologies.
- Well versed in writing C# & JavaScript code.
- Strong technical functional background with demonstrated experience in custom codes, plugins, workflows, JavaScript & web resources.
- Must have experience using TFS/DevOps and solution management.
- Familiarity with Agile methodology.
- Dynamics stack experience of Microsoft Dynamics 365 CE/CRM is a MUST.
Job Types: Full-time, Permanent
Pay: AED10,000.00 - AED12,000.00 per month
Application Deadline: 30/08/2025
