Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requestsYou were always one of those curious kids who opened every cabinet, peeked behind every door, and never ceased to ask "why" when given an explanation. Today, you bring your personal style to every experience. You live life to discover. You are passionate about your neighbourhood, always looking to explore the places one wouldn't find in a travel guide. If this sounds like you, you're in the right place. You've got authentic style, natural curiosity and a warm way with people. Ramada is not just a place to spend the night, it's a place to discover, a place in the world with style like yours. That's why we're not just looking for anyone. We're looking for someone like you.
Job description:
1.Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders)
2.Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials)
3.Use sales techniques that maximize revenue while maintaining existing guest loyalty to Ramada.
4.Assist the management team to develop, implement and execute the revenue and marketing programs for all outlets and room service
5.Develop, coordinate and implement social media initiatives as well as beverage promotional programs. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process
6.Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events)
7.Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests
8.Coordinate reservation confirmations for special and holiday events for parties of six people or more in the restaurant. Coordinate selling of all food and beverage in hospitality suites through the Room Service Department
9.Perform general office duties to support Champions and Room Service (e.g., filing, sending emails, typing, faxing, and copying)
10.Report accidents, injuries, and unsafe work conditions to manager.
11.Follow all company policies and procedures; ensure personal appearance is professional; maintain confidentiality of proprietary information; protect company assets
12.Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation
13.Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette
14.Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of colleagues and Management.
15.Comply with quality assurance expectations and standards
16.Read and visually verify information in a variety of formats; move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested.
Job Type: Full-time
Pay: From AED2,000.00 per month
Application Deadline: 15/06/2025
Expected Start Date: 15/06/2025
