We don’t think about job roles in a traditional way. We are anti-silo. Anti-career stagnation. Anti-conventional.
Beyond ONE is a digital services provider radically reshaping the personalised digital ecosystems of consumers in high growth markets around the world. We’re building a digital services aggregator platform, with a strong telco foundation, and a profitable growth strategy that empowers users to drive their own experience—subscribe once, source from many, and only pay for what you actually use.
Since being founded in 2021, we’ve acquired Virgin Mobile MEA, Friendi Mobile MEA and Virgin Mobile LATAM (with 6.5 million subscribers) and 1600 dedicated colleagues across Chile, Colombia, KSA, Kuwait, Mexico, Oman and UAE.
To disrupt for good takes a rebellious spirit, a questioning mind and a warm heart. We really care about how to get things done and not who manages who. We benefit from our diversity, and together, we disrupt the way we and others thinkin about our lives for good.
Do you want to exchange ideas, learn from each other and leave your mark on our journey? This is the place for you.
Role Purpose
Why this role matters: As Director of Product, you will own the roadmap definition and implementation for our Digital platforms, ensuring seamless customer experiences, operational efficiency, and business growth. Your leadership will drive the continuous evolution of our digital services, ensuring they remain best-in-class across our markets.
What Success Looks Like – Within the First Year
- Define and implement a strategic digital roadmap that enhances our product offerings, driving adoption and engagement.
- Lead the optimization of our existing digital platforms, improving user experience and operational efficiency.
- Establish strong collaboration across business, technology, and regulatory teams, ensuring seamless execution of digital initiatives.
- Build and scale efficient product development processes that enable rapid iteration and data-driven decision making.
Why This Is for You
If you thrive on shaping and executing product roadmaps for large-scale digital platforms, are passionate about creating seamless, intuitive digital experiences for millions of users, and enjoy being hands-on in building products from the ground up, this role is for you.
Key Responsibilities
In this role, you will:
- Define and execute the digital product roadmap, ensuring alignment with business goals, customer needs, and market trends.
- Enhance the digital self-care experience, optimizing mobile apps, web apps, and other customer-facing digital touchpoints.
- Lead collaboration with engineering, design, marketing, and commercial teams, ensuring seamless execution of digital initiatives.
- Translate business needs into actionable product strategies and enhancements, ensuring continuous improvements.
- Oversee backlog management and delivery processes, ensuring clear prioritization and execution.
- Drive data-informed decision-making, leveraging analytics and user insights to continuously optimize product performance.
- Establish and refine product development processes and frameworks as we scale.
- Foster a culture of rapid experimentation, learning, and iteration.
- Lead by example with a hands-on approach to product development, from conceptualization to implementation and beyond.
- Ensure regulatory compliance across all digital product implementations.
Qualifications & Attributes
We’re seeking someone who embodies the following:
Education
- Bachelor's or Master’s degree in Business, Computer Science, Engineering, or a related field.
Experience
- 10+ years of experience in digital product management, with a proven track record in consumer-facing digital products.
- Experience in the telco industry strongly preferred, with demonstrated ability to leverage telco infrastructure for innovative digital experiences.
- Track record of building and launching successful consumer-facing products at scale.
- Proven ability to recruit, hire, and develop strong, high-performing product teams.
- Experience establishing product development frameworks in high-growth environments.
- Deep expertise in digital self-care platforms, customer portals, and mobile app ecosystems.
- Experience working with cross-functional teams in fast-paced digital environments.
Skills
Must-Haves:
- Strong expertise in roadmap planning and execution for digital platforms.
- Experience with Agile methodologies, backlog management, and digital product development lifecycles.
- Ability to interpret customer data and behavioral analytics to drive optimization.
- Excellent prioritization skills, able to make tough trade-offs in resource-constrained environments.
- Demonstrated ability to thrive in dynamic, rapidly evolving environments with shifting priorities.
- Experience building and mentoring high-performing product teams.
Nice-to-Haves:
- Exposure to API-driven digital ecosystems and CRM integrations.
- Experience launching products in emerging markets.
- Experience with subscription business models.
Unique Attributes
- Adaptable and resilient in fast-growing environments, comfortable with ambiguity while providing clarity to others.
- Possesses a strategic mindset, capable of balancing short-term execution with long-term vision.
- Excels in cross-functional collaboration, influencing and driving alignment across teams.
- Entrepreneurial spirit with a builder's mentality.
- Balances attention to detail with the ability to see the big picture.
Our Hiring Process
Here’s what you can expect during the interview process:
- Initial screening with a recruiter and hiring manager.
- A take-home assessment showcasing your strategic product thinking.
- Panel presentation of your assessment.
- Cross-functional interviews with key stakeholders.
Our Compensation Approach
Our compensation reflects our commitment to fairness, performance, and regional competitiveness. With market-aligned salaries and tailored benefits across our locations, we aim to support your well-being and professional growth. Your Recruiter will share more details during the interview process.
What we offer:
- Rapid learning opportunities - we enable learning through flexible career paths, exposure to challenging & meaningful work that will help build and strengthen your expertise.
- Hybrid work environment - flexibility to work from home 2 days a week.
- Healthcare and other local benefits offered in market.
By submitting your application, you acknowledge and consent to the use of Greenhouse & BrightHire during the recruitment process. This may include the storage and processing of your data on servers located outside your country of residence. For further information, please contact us at [email protected].
