Location: Dubai, UAE
Industry: Marketing & Advertising
Position Type: Full-Time
Experience Level: Senior Management
About Us:
We are a creative and performance-driven marketing agency based in Dubai, working with some of the UAE’s most exciting brands across F&B, lifestyle, hospitality, and luxury sectors. As we scale, we’re looking for a General Manager who can take charge of operations, lead our team, and help drive the agency toward its next phase of growth.
The Role:
As General Manager, you’ll be the operational backbone of the agency – leading departments, streamlining processes, nurturing team culture, and ensuring client satisfaction at every level. You’ll work closely with the executive team to align business goals, oversee daily operations, and maintain a high-performing and motivated team.
Key Responsibilities:
- Oversee day-to-day operations across all departments (Accounts, Creative, Media, Production, etc.)
- Ensure smooth project execution, quality control, and client satisfaction
- Lead, mentor, and manage department heads and senior team members
- Drive internal workflow improvements and implement effective processes
- Manage agency financials: budgeting, forecasting, invoicing, and profitability tracking
- Report directly to the CEO with insights on performance and areas of growth
- Identify talent gaps, recruit strategically, and foster a positive team culture
- Work with the sales team to support client onboarding and high-level pitches
What We’re Looking For:
- Minimum 5–7 years of experience in a management role within marketing, media, or a creative agency
- Proven leadership, operations, and people management experience
- Strong understanding of agency workflows, client service, and team dynamics
- Excellent communication, organizational, and problem-solving skills
- Strategic mindset with the ability to balance creative vision and business logic
- Dubai market experience is essential; Arabic language skills are a plus
Perks & Benefits:
- Competitive salary package
- Collaborative and creative environment
- Direct impact on the growth of a rising agency
- Career advancement opportunities
- Access to exclusive industry events and projects
Job Type: Full-time
Pay: Up to AED25,000.00 per month
