HEAD BARISTA
Financial Resp. Accurate customer billing processing.
Supervises: None
Other Critical:
Strict adherence to employment and HSSE standards and regulations.
Interdepartmental coordination wherever necessary to ensure the smooth and
efficient running of the department and store.
OPERATING ENVIRONMENT
(Any specific factors affecting job and how it is performed – i.e. special conditions, travel,
work pressure, etc.)
Flexibility in working conditions to include working hours and locations. Dealing with customers can
be a highly pressurised job and the person must be able to manage this without compromising
service levels.
No. Competency Type and Reason: What & Why?
1
Communication and listening skills at a high level – to use during interaction internally and
externally
2 Time Management – to organise and prioritise daily responsibilities and can multitask
3 Technical skills at an operational level – to be able to effectively use work-related equipment
4 Stress Resistance – to cope with high workload and many different scenarios
5 Customer Orientation – to value customers and provide highest possible customer service
Job Types: Full-time, Permanent
