Join our prestigious hospitality team as a Housekeeping Team Leader, where you'll play a pivotal role in maintaining impeccable cleanliness standards and leading a dedicated team to deliver exceptional guest experiences. This leadership position offers the opportunity to work in a dynamic environment that values attention to detail and outstanding service.
Responsibilities:
- Lead, supervise, and motivate the housekeeping team to ensure efficient daily operations and maintain high-quality cleanliness standards across the property.
- Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to guarantee adherence to hygiene and safety protocols.
- Train and mentor housekeeping staff on best practices, safety procedures, and customer service excellence.
- Coordinate staff schedules to ensure optimal coverage and productivity, especially during peak periods and special events.
- Manage inventory of cleaning supplies and equipment, ensuring their proper use and timely replenishment.
- Report maintenance issues promptly and collaborate with relevant departments to resolve them swiftly.
- Handle guest requests and resolve any housekeeping-related complaints with professionalism and a focus on guest satisfaction.
- Ensure compliance with health and safety regulations and company policies.
- Prepare and submit regular reports on housekeeping activities, staffing, and inventory to management.
Qualifications and Skills:
- Proven experience in a supervisory or leadership role within housekeeping, preferably in the hospitality industry.
- Strong understanding of cleaning and sanitation standards, guest service, and operational procedures.
- Excellent leadership skills with the ability to motivate and manage a diverse team effectively.
- Outstanding communication and interpersonal skills to interact positively with guests and team members.
- Ability to handle multiple tasks efficiently and prioritize responsibilities in a fast-paced environment.
- Detail-oriented with a commitment to maintaining high standards of cleanliness and presentation.
- Flexibility to work various shifts, including weekends and holidays, as required.
- Knowledge of health and safety regulations related to housekeeping is essential.
- A relevant certification or diploma in hospitality or housekeeping management is advantageous.
Job Type: Full-time
Pay: Up to AED3,500.00 per month
Application Question(s):
- Willing to stay in accommodation
Experience:
- Housekeeping Team Leader: 2 years (Required)
- Hotel / Hospitality: 2 years (Required)
