Company Description
SGS is the world’s leading Testing, Inspection and Certification company. We operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of 99,500 dedicated professionals. With over 145 years of service excellence, we combine the precision and accuracy that define Swiss companies to help organizations achieve the highest standards of quality, compliance, and sustainability.
Job Description
We are seeking a qualified Laboratory Coordinator to serve as the operational link between clients, field teams and the laboratory. The role oversees client communications, schedules and logistics, and end-to-end lab administration to ensure every project is delivered on time, with precision, and in full compliance.
- Respond to client inquiries, phone calls, and correspondence in a timely and professional manner.
- Coordinate sample collection schedules and the delivery of sampling bottles with clients.
- Liaise with laboratory and field teams to plan site visits and ensure operational readiness.
- Arrange travel logistics (flights and accommodation) in coordination with the travel function.
- Register samples accurately in the Laboratory Information Management System (LIMS).
- Prepare and submit gate pass and site access permit applications.
- Raise and track purchase orders for materials, consumables, and subcontracted services.
- Coordinate with suppliers and subcontractors to meet delivery timelines and quality requirements.
- Create job entries in the BOSS (or internal ERP) system and prepare corresponding invoices.
- Maintain records, documentation, and reports in line with company procedures and audit standards.
Qualifications
- Diploma or Bachelor’s degree in Science, Commerce, or a related discipline.
- Minimum 2 years’ experience in a similar coordination/operations role (laboratory or field services preferred).
- Proficiency with LIMS and ERP systems; strong MS Office/Google Workspace skills.
- Excellent verbal and written communication skills.
Skills & Competencies
- Strong organizational skills, attention to detail, and follow-through.
- Ability to prioritize and manage multiple deadlines.
- Professional stakeholder management with clients, suppliers, and internal teams.
- Working knowledge of procurement and basic invoicing workflows.
- Familiarity with site access processes and HSE considerations is an advantage.
