Lead Graphic Designer & Brand Manager (Temporary Role) - Dubai Campus

Lead Graphic Designer and Brand Manager

Temporary Contract (August 2025 - March 2026)

Heriot Watt University, Dubai Campus

We are currently recruiting for a Lead Graphic Designer and Brand Manager with the Marketing, Recruitment, Admissions and Communications (MRAC) team. Reporting to the Head of Marketing in Dubai, you will be a guardian of Heriot-Watt's impactful University Brand externally and within the University. You will be responsible for managing the brand output and development of creative deliverables that support key student recruitment, and reputation, as well as marketing campaigns, events, online presence, social media, brand campaigns and stakeholder engagement activities in areas such as Communications, Alumni & Development, Research and Enterprise and Office of The Principal. Your role is to manage creative requirements for the Dubai campus in addition to supporting and aligning with creative requirements globally. Two Graphic Designers will be reporting to this role so applicants must have leadership experience.

Summary of Key Duties and Responsibilities:

• Creative Lead: Using your creative judgement and communication skills to lead on creative development with regard to collateral development for the academic schools, help graphic designers maximise their own creative output and deliver first-class creative work; reviewing briefs and setting the creative direction for projects where necessary, taking into account direction from Head of Marketing
• Traffic & Workflow Management: Maintain high levels of production and traffic management to ensure internal client briefs are processed to agreed timescales and budgets, prioritising and reallocating tasks as necessary. This will involve using project/task/workflow delivery tools such as Slack, MS Teams, Monday.com and Trello.
• Supplier Management: Lead external supplier agreements and contracts for specialist media and print services, utilising suppliers and freelancers when necessary
• Digital-First: Adopting a digital-first approach to projects and constantly improving the creative output to ensure innovative digital solutions are adopted in client briefs
• Senior Stakeholder Engagement: Key stakeholder engagement at all levels of the University to take briefs and working with team members on delivering response to briefs professionally. Developing strong working relationships with Heads of/Directors
• Brand Stewardship & Management: To act as the key decision-maker on brand related matters for Dubai, escalating to Head of Marketing when necessary
• Global Coordination: Providing creative support for projects delivered by Malaysia and UK teams, ensuring briefs can be delivered that meet local market needs.
• Reporting: Providing regular monthly reporting on process efficiency in project delivery and also cost management
• Customer Service Evaluation: Continually evaluating client satisfaction and ensuring highest levels of customer service. This involves gathering feedback and identifying areas for improvement in effectiveness or efficiency, which can support our strategic objective to be a Globally Connected University
• Brand tone of voice guidelines and quality monitoring: Brand lead on the development of tone of voice and brand guidelines to ensure these are clear, consistent and up to date. This will enable our brand to be communicated externally and internally through the ongoing work of the design studio, external suppliers/agencies and professional service colleagues in the University.
  

Education, Qualifications & Experience:

Essential

Desirable

Heriot-Watt University Values

With a history dating back to 1821, Heriot-Watt University has established a reputation for world-class teaching and professionally relevant, leading-edge research, which has made it one of the top UK universities for business and industry.

We are a vibrant, forward-looking university, well known for the quality of our degrees with employers actively seeking out our graduates. Heriot-Watt is also Scotland's international university with an unsurpassed international in-country presence. We deliver degree programmes to circa 30,000 students in 143 countries around the world, have a further overseas campus in Dubai and boast the largest international student cohort in Scotland.

At Heriot-Watt we've created an environment that nurtures innovation and leadership - where our researchers, staff and students can realise their potential and develop their ambitions.

We are proud of our collegiate atmosphere and integrated teaching and research approach which has helped to build a community of committed academics and highly motivated students. Our focus on careers delivers results and we've an excellent reputation for graduate employability.

In addition to the Edinburgh campus, we currently have campuses in the Scottish Borders, Orkney, Dubai and Malaysia. For all of our campuses we aim to provide stimulating, supportive environments conducive to effective learning and research, where staff and students can excel. At Heriot-Watt, we have an established set of values that help us to nurture innovation and leadership, and show our commitment to continuous improvement and development in all our activities.

Our values describe our deeply held beliefs and our community spirit. They characterise not only how we are as a higher education institution but also frame how we want to be.

Our values are:

• Belong
• Collaborate
• Inspire
• Celebrate

As learning, living and working institution, we use our values as the building blocks of how we go about doing our work and how we each conduct ourselves as members of Heriot-Watt University. They represent what binds us together as a University community and help us to become the best at what we do.

For full details on our University, please view our website https://www.hw.ac.uk/about.htm

‘How to Apply'

Please submit your CV and a cover letter setting out how you meet the criteria for this role. All applicants must be on their own visa to be considered for this role as it is a temporary contact (maternity cover)

Shortlisted candidates may be invited to complete an on-demand-video interview as the first stage of the selection process. Successful candidates will then proceed to in-person formal interviews at our Dubai campus, where you will be asked to deliver a brief presentation on a relevant topic. Following the formal interview, the preferred candidate will attend a second interview with senior staff at the Dubai campus before a final offer decision is made.

At Heriot Watt we are passionate about our values and look to them to connect our people globally and to help us collaborate and celebrate our success through working together. Our research programmes can deliver real world impact which is achieved through the diversity of our international community and the recognition of creative talent that connects our global team.

Our flourishing community will give you the freedom to challenge and to bring your enterprising mind and to help our partners with solutions that can be applied now and in the future. Join us and Heriot Watt will provide you with a platform to thrive and work in a way that also helps you live your life in balance with well-being and inclusiveness at the heart of our global community.

Heriot-Watt University is committed to securing equality of opportunity in employment and to the creation of an environment in which individuals are selected, trained, promoted, appraised and otherwise treated on the sole basis of their relevant merits and abilities. Equality and diversity are all about maximising potential and creating a culture of inclusion for all.

The appointment is conditional upon successful completion of all Labor and Immigration formalities, and the start date will need to be delayed if the employment visa is not in place.