Job Title: Operations Manager – Events
Location: Dubai
Department: Events & Operations
Reports To: Director of Events / Head of Operations
Job Purpose:
The Operations Manager – Events is responsible for planning, coordinating, and executing all logistical and operational aspects of events. This includes managing timelines, budgets, suppliers, venues, health and safety compliance, staffing, and on-site event execution to ensure smooth delivery and a high-quality experience for attendees, sponsors, and stakeholders.
Key Responsibilities:Event Planning & Execution:
- Develop and execute operational plans for each event, ensuring timelines, deliverables, and resources are aligned.
- Coordinate with cross-functional teams including sales, marketing, production, and customer service.
- Liaise with venues, AV providers, contractors, and other vendors to confirm arrangements and ensure timely delivery of services.
Budget & Resource Management:
- Manage operational budgets, monitor costs, and ensure events are delivered within budget.
- Source cost-effective suppliers and negotiate contracts to achieve the best value.
Logistics & Site Management:
- Oversee on-site event operations including setup, registration, catering, exhibitor logistics, signage, security, and tear-down.
- Develop contingency and emergency plans to handle unforeseen circumstances.
Health & Safety / Compliance:
- Ensure all events comply with local regulations, including health and safety, insurance, and risk management requirements.
- Create and implement HSE documentation such as risk assessments and event safety plans.
Team & Stakeholder Coordination:
- Manage temporary and freelance staff, including scheduling, briefing, and oversight during the event.
- Act as a primary point of contact for venue management, suppliers, and key event stakeholders.
Post-Event Reporting:
- Conduct post-event evaluations to gather insights and identify areas for improvement.
- Prepare operational reports summarizing event outcomes, vendor performance, and lessons learned.
Qualifications:
- Bachelor’s degree in Event Management, Business Administration, or a related field.
- 2+ years of experience in event operations or event production, preferably in exhibitions, conferences, or corporate events.
- Strong project management and organizational skills with attention to detail.
- Excellent negotiation and communication skills.
- Proficiency with event management software and Microsoft Office Suite.
- Ability to multitask and work under pressure in a fast-paced environment.
- Willingness to travel and work flexible hours as required by the event schedule.
Desirable:
- Knowledge of exhibition build-up standards and regulations.
- Familiarity with international events and logistics coordination.
- Certification in Health & Safety or Project Management (e.g., PMP, NEBOSH).
Job Type: Full-time
Pay: From AED5,000.00 per month
Education:
- Bachelor's (Preferred)
Experience:
- Event Operations: 2 years (Preferred)
