Key Accountabilities:
- Collaborate with cross-functional teams to define campaign objectives, segmentation criteria, and decisioning logic.
- Configure and execute inbound and outbound decision strategies within the PEGA platform, ensuring effective customer segmentation and personalized content delivery.
- Optimize decisioning strategies to enhance campaign performance, utilizing PEGA decisioning tools and techniques.
- Monitor and analyze the performance of decisioning strategies, making data-driven adjustments to improve campaign outcomes.
- Stay updated on advancements in PEGA decisioning technology and contribute to the continuous evolution of our CVM strategies.
Qualifications, experience and skills:
Qualifications:
- Bachelor’s Degree in Information Technology, Computer Science or Mathematical domain
- Master’s degree is a plus
- Two or more of:
- Pega Certified Marketing Consultant
- Pega Certified Decisioning Consultant
- Certified Pega Data Scientist
- Pega Certified Senior System Architect certification
Experience:
- A highly technical, hands-on, motivated, and collaborative individual with exceptional communication skills and proven experience working with diverse teams of technical architects, business users and IT teams in customer environments.
- Circa 4+ years’ experience implementing Pega decisioning/NBA/Marketing
- Experience delivering 1:1 Personalization strategies within a Telco Industry.
- Experience as a Pega Lead Decisioning Architect
Skills
- Keen attention to detail, Problem Solving and strong Analytical Skills
- Communication & negotiation skills
- Flexibility to change
- Project & management
Operating under the steadfast umbrella of Emirates Integrated Telecommunications Company, du is an integral driver of the UAE’s economic, social and digital transformation. Thriving on digitally innovating all facets of the contemporary telecom experience, we touch the lives of millions of customers everyday as a dedicated enabler of connectivity, continuity and growth across consumer and enterprise segments. Whether delivering state-of-the-art Smart City infrastructure, bespoke enterprise ICT solutions, government communications, secure data solutions, or the very best in home entertainment and value, we are a reliable telco and ICT player shaping the future of communication for a more connected tomorrow. http://du.ae
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