Job Title: Receptionist
Location: Abu Dhabi and RAK
Key Responsibilities:
- Greet clients as they arrive and make them feel welcome in the salon.
- Answer phone calls and respond to email inquiries about services, availability, and general salon information.
- Schedule and confirm appointments, ensuring that clients are properly booked and aware of any special instructions.
- Maintain the appointment calendar and assist with managing the flow of clients to minimize wait times.
- Process client check-ins and check-outs, handle payments (cash, credit card, gift certificates), and issue receipts.
- Handle client complaints or concerns professionally and escalate issues to the Operations Manager when needed.
- Provide clients with information on nail care services, products, and any ongoing promotions.
- Promote the salon’s services and retail products to clients as they check out or inquire.
Requirements:
- Strong organizational skills and ability to manage multiple tasks at once.
- Excellent communication and interpersonal skills.
- Basic computer skills
- Strong attention to detail and accuracy.
- A passion for the beauty industry and desire to provide excellent customer service.
Preferred Qualifications:
- English speaking is required
Work Environment:
- Friendly, supportive team atmosphere.
- Opportunities for growth and learning within the beauty industry.
Job Type: Part-time
Expected hours: 25 per week
Application Question(s):
- Do you hold a valid UAE Family Book ?
How soon you join if selected? (1 week or 2 week)
Language:
- Arabic (Required)
الإبلاغ عن وظيفة
