The Residential Agency Administrator provides essential support to the residential sales and leasing team, ensuring smooth daily operations, accurate documentation, and exceptional client service. The role is critical in coordinating administrative processes, maintaining compliance, and supporting agents in delivering seamless property transactions.
Savills is a globally recognised real estate brand and offers the opportunity for growth and development. We are looking for a motivated and professional individual with an interest in benefiting from the support and experience the brand can offer.
Key Responsibilities
Administrative Support:
- Prepare and process listing agreements, sales and lease contracts, and agency forms
- Manage property listings across internal systems and external portals
- Maintain and update CRM/database records with accuracy
- Coordinate viewings, property inspections, and key handovers
- Handle incoming calls, emails, and inquiries on behalf of the agency team
Document Management & Compliance:
- Ensure all listings meet local regulatory requirements
- Track and file KYC/client documentation and ensure compliance with company policies
- Support with issuance of agency agreements, MOU, tenancy contracts, and related documents
- Assist with regular audits and document tracking
Client & Team Coordination:
- Liaise with landlords, tenants, buyers, and developers to coordinate documentation and appointments
- Support the sales and leasing team with meeting preparation, reports, and client follow-ups
- Organize property handovers, snagging appointments, and move-in/out documentation
Marketing & Reporting Support:
- Assist with preparation of property brochures and coordination with marketing team
- Manage CRM system and property portals
- Help compile weekly and monthly reports on listings, deals, and team KPIs
- Coordinate with photographers, signboard suppliers, and staging consultants as needed
Skills, Knowledge and Experience
- Minimum 2 years’ experience in real estate administration or similar role
- Strong knowledge of real estate documentation and CRM platforms (e.g., Goyzer, Salesforce, Property Finder tools)
- Excellent communication, organizational, and multitasking skills
- Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
- Familiarity with Sharjah real estate laws
- Bilingual (English + Arabic) is an advantage
What We Provide
- International career opportunities with a credible global brand
- Modern Office Environment
- Experienced management and leadership
- Company visa and medical insurance
- Generous annual leave allowance
