Job Description:
We’re Hiring: Retention Manager (Sales) – Forex Broker | Business Bay, Dubai
Are you an experienced sales professional in the forex industry looking for your next big move? We’re hiring Retention Managers to join our fast-paced, high-performing sales floor in Business Bay, Dubai.
About Us:
We are a reputed and fast-growing forex brokerage firm, catering to a global client base. with a strong presence in the Middle East, Europe and Asia, our Dubai office is the heart of our international operations.
What We Offer:
- Fixed monthly salary + High Incentives (based on revenue performance)
- Legal UAE visa and employment benefits
* Opportunity to grow into leadership roles in our expanding Dubai team
If you’re passionate about sales, have solid forex experience, and thrive in a high-energy environment, we want to hear from you!
Requirments:
Role: Retention Manager (Sales)
Location: Business Bay, Dubai
Experience Required: 6 months – 4 years in forex/CFD/Binary Options sales (retention)
Employment Type: Full-Time | On-site
Responsibilities:
Key Responsibilities:
- Engage with existing funded clients to increase trading activity and retention.
- Build long-term relationships through consultative and proactive account management.
- Provide market updates, analysis, and support on trading platforms and tools.
- Upsell services and promote trading advantages to active clients.
- Handle objections, resolve queries, and maximize client lifetime value.
- Meet and exceed monthly KPIs and revenue targets.
Skills
✅ Must-Have Skills:
- Forex industry experience in retention/client handling is mandatory.
- Excellent communication and negotiation skills (English fluency required).
- Understanding of trading instruments: forex, commodities, indices, and crypto.
- Target-driven mindset with a passion for performance-based growth.
- Familiar with trading platforms (MT4/MT5) and CRM tools.
- Ability to handle pressure in a high-performance sales environment.
- Multi-lingual skills (Arabic, Spanish, French, or Hindi) are a strong plus.
Job Type: Full-time
Pay: AED6,000.00 - AED9,000.00 per month
