Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com
Do what you love, care for the world, dare to challenge the status quo!
#BELIMITLESS
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
What’s in it for you:
- Employee benefit card offering discounted rates in Accor worldwide.
- Learning programs through our Academies.
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
Job Description
- Answers the telephone and directs enquiries to proper person, and, if necessary, gives knowledgeable information of availability of room and function space of the hotel.
- Co-ordinates and follows up with internal departments.
- Composes letters on behalf of the Director of Sales.
- Ensures all correspondence is filed in a methodical systematic basis.
- Attends meetings, records and distributes the minutes and follows up on action items if requested by the Director of Sales.
- Maintains a database of contacts, which may be required by the Sales and Marketing team.
- Use a diary or to-do list for daily assignment/task.
- Ensure that trace file is checked and action(ed) on a daily basis.
- Handle telephones/calls as per the hotel standard and takes messages and priorities where necessary and inform the concern guest
- Ensures all outgoing correspondence is typed, proof read and distributed or sent to the highest possible standard.
- Prepares letters, memos and other correspondences on behalf of the Director of Sales.
- Sets up a filing system for all relevant and important correspondence or documents.
- Sets up a commercial database according to specific sources, updates and maintains the systems accurately
- Update guest database regularly.
- Implements a daily follow up system.
- Any other duties assigned by the Dept. Head.
- Thoroughly familiarizes oneself with the Hotel’s emergency procedures and is in a state of preparedness for any emergency which may occur.
- Maintains a monthly overview of vacation- and public holiday balance of all his/her staff and delivers a monthly consolidated summary to the Director of HR.
- He/she is familiar with all related company documentation and especially with the relevant Operational Standards Manual for his/her field of responsibility.
- Other duties as assigned.
- Assist in Task Force Teams for new openings.
- Carry out any other reasonable task (which may not be stated here) as requested.
Qualifications
high school degree
Additional Information
Your team and working environment:
- Rixos Premium Saadiyat Island is a unique resort; where exclusivity and luxury define every experience, every time. Our luxurious family getaway is located on the pristine beach of Saadiyat Island with its clear blue waters and fine white sands overlooking the Arabian Gulf.
- At Accor, we are Heartists!
Are you ready to put your heart at the center of everything that you do? If so, then join our team of Heartists at Rixos Premium Saadiyat Island, every day, we look for opportunities to engage on a personal & meaningful way with our guests and each other. We deliver heartfelt hospitality in an environment that is engaging, enthusiastic and professionally rewarding
