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الشارقة
Abu Dhabi
أبو ظبي
Sharjah
دبي
Dubai
Al Ain
Fujairah City
Ras Al Khaimah
إمارة عجمان
Umm Al Quwain
الفجيرة

Customer Happiness Consultant - Emirati National

Vice keeper - TIDYHILL
Dubai, دبي
دوام كامل
منذ أسبوع

About the Company:

Vicekeeper is Dubai’s premier household staffing agency, founded by parents for parents.

We specialize in providing certified nannies, caregivers, and housekeepers through a

subscription-based model. Families trust us with their most precious treasures—their

children—and we ensure the highest standards of care, professionalism, and personalized

service.

Nationality: Emirati (with Family Book)

Experience: Preferable with Tadbeer - Tasheel - Amer Experience

Eligibility: The position is open to both males and females (with or without prior

experience).

Salary & Benefits: Salary + Nafis support + Commission (Approximately AED 15,000 and

above)

Working Hours: 7 hours per day, 5 days a week ( Flexibility available )

Job Responsibilities:

1- Providing Support and Responding to Inquiries:

Answering customer inquiries either verbally or in writing, and explaining required

procedures and steps.

2- Using Transaction Management Systems:

Operating systems such as "Tadbeer" to professionally process requests and record

transactions.

3- Document Verification:

Ensuring the completeness and accuracy of all required documents to successfully complete

the service.

4- Follow-up on Transactions:

Guaranteeing quick and accurate service delivery by tracking request status until

completion.

5- Providing an Exceptional Experience:

Promoting the concept of "Customer Happiness" by focusing on quality, respect,

friendliness, and professionalism.

6- Compliance with Policies and Procedures:

Performing duties in accordance with approved guidelines and standards within the

organization to ensure compliance and quality.

7- Training & Supervision:

You will receive training and ongoing support from a supervisor.

Job Type: Full-time

Pay: From AED8,000.00 per month

Job Type: Full-time

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