About the Company:
Vicekeeper is Dubai’s premier household staffing agency, founded by parents for parents.
We specialize in providing certified nannies, caregivers, and housekeepers through a
subscription-based model. Families trust us with their most precious treasures—their
children—and we ensure the highest standards of care, professionalism, and personalized
service.
Nationality: Emirati (with Family Book)
Experience: Preferable with Tadbeer - Tasheel - Amer Experience
Eligibility: The position is open to both males and females (with or without prior
experience).
Salary & Benefits: Salary + Nafis support + Commission (Approximately AED 15,000 and
above)
Working Hours: 7 hours per day, 5 days a week ( Flexibility available )
Job Responsibilities:
1- Providing Support and Responding to Inquiries:
Answering customer inquiries either verbally or in writing, and explaining required
procedures and steps.
2- Using Transaction Management Systems:
Operating systems such as "Tadbeer" to professionally process requests and record
transactions.
3- Document Verification:
Ensuring the completeness and accuracy of all required documents to successfully complete
the service.
4- Follow-up on Transactions:
Guaranteeing quick and accurate service delivery by tracking request status until
completion.
5- Providing an Exceptional Experience:
Promoting the concept of "Customer Happiness" by focusing on quality, respect,
friendliness, and professionalism.
6- Compliance with Policies and Procedures:
Performing duties in accordance with approved guidelines and standards within the
organization to ensure compliance and quality.
7- Training & Supervision:
You will receive training and ongoing support from a supervisor.
Job Type: Full-time
Pay: From AED8,000.00 per month
Job Type: Full-time