Sales Coordinator

Required: High school diploma or equivalent.
: Valid UAE Driving Licence
Key Responsibilities:

• Sales Team Support:
• Assist the field sales team with administrative tasks, including preparing proposals, quotations, presentations, and sales reports.
• Coordinate sales meetings, appointments, and travel arrangements for the field sales representatives.
• Manage and update sales pipelines and CRM systems (e.g., Salesforce, HubSpot, Zoho) with accurate client information, sales activities, and lead status.
• Prepare and maintain sales-related documentation, including contracts, invoices, and purchase orders.
• Monitor sales team progress against targets and assist in identifying areas for improvement.
• Client Communication & Support:
• Serve as a primary point of contact for client inquiries (phone, email) and provide initial support or direct them to the appropriate sales representative.
• Liaise with clients to gather necessary information for quotes, projects, and orders.
• Communicate unforeseen delays or issues to clients and relevant internal departments.
• Ensure a high level of customer satisfaction by addressing concerns promptly and professionally.
• Order Processing & Project Coordination:
• Process sales orders accurately and in a timely manner, ensuring all details are correct.
• Coordinate with design, production, and installation teams to ensure timely and accurate fulfillment of signage projects.
• Track the status of orders and projects, providing updates to the sales team and clients as needed.
• Assist in managing inventory levels of standard signage materials and coordinate with procurement if needed.
• Data Management & Reporting:
• Maintain organized electronic and physical filing systems for all sales-related documents.
• Generate regular sales reports, analyses, and forecasts for management, highlighting key metrics and trends.
• Conduct market research and competitor analysis to provide insights to the sales team.
• Promotional & Marketing Support:
• Assist in the preparation and organization of promotional materials, brochures, and marketing collateral.
• Support the coordination of sales events, trade shows, or promotional activities as required.
• General Administration:
• Ensure adherence to company policies, procedures, and legal compliance.
• Stay updated on industry trends, new products, and services in the signage market.

Qualifications:

• Education:
• High school diploma required; Bachelor's degree in Business Administration, Marketing, or a related field preferred.
• Certification in sales or marketing is a plus.
• Experience:
• Proven experience (1-3 years) in a sales support, sales coordinator, or administrative role, preferably within the signage, advertising, or manufacturing industry.
• Familiarity with sales processes and customer service principles.
• Skills & Competencies:
• Excellent Communication: Strong verbal and written communication skills to interact effectively with internal teams and external clients.
• Organizational Skills: Exceptional organizational and time management abilities with a strong aptitude for prioritizing tasks and managing multiple projects simultaneously.
• Attention to Detail: Meticulous and accurate in data entry, documentation, and order processing.
• Computer Proficiency: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• CRM Software: Experience with CRM platforms (e.g., Salesforce, HubSpot, Zoho) is highly desirable.
• Problem-Solving: Proactive and resourceful in identifying and resolving issues.
• Team Player: Ability to work collaboratively within a team environment and contribute positively to team goals.
• Customer-Focused: A strong commitment to providing excellent customer service.
• Adaptability: Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.

Working Conditions:

• Typically office-based, but may require occasional travel to client sites or industry events.
• May involve working under pressure to meet sales deadlines and customer expectations.

Job Type: Full-time

Pay: AED1,500.00 - AED3,000.00 per month

License/Certification:

• UAE Driving Licence (Required)