Imagine a world where every interaction feels effortless. At CM.com, we’re making that vision a reality by placing AI at the core of everything we do.

The world has never innovated as quickly as it is today, and CM.com is at the forefront of innovation again. From the SMS or WhatsApp messages you receive to the tickets you grab for your favorite festival or the chatbot that helps you solve a problem—our solutions are transforming the way businesses and people connect.

All our services are integrated into our unique business structure, which consists of four business units: Connect, Pay, Live & Engage.

Now, we’re looking for a Sales Manager to join our Dubai sales team and help drive growth for our regional business, with a focus on our SaaS and Telco offerings under the Engage & Connect business units, which leverages advanced AI and omnichannel technologies to revolutionize customer engagement for our clients.

What you will do

As a Sales Manager, you drive sales and build strong client relationships. You’ll collaborate with cross-functional teams to deliver innovative solutions that transform customer communication.

Here’s what your day-to-day will look like:

Sales Strategy & Execution

• Develop and execute a go-to-market strategy for the MEA region enterprise market.

• Build and maintain a sustainable sales pipeline to meet and exceed revenue targets.

• Identify new business opportunities and upsell/cross-sell within your existing customer base.

Client Engagement

• Deliver engaging product demos (online and in-person) to showcase the value of our Engagement Platform.

• Build strong, long-term relationships with clients by understanding their needs and delivering tailored solutions.

Collaboration & Representation

• Work closely with Marketing, Technical, and Account Management teams to ensure seamless client onboarding and satisfaction.

• Represent CM.com at industry events, conferences, and networking opportunities to expand your reach and identify new prospects.

Sales Operations

• Use Salesforce CRM to manage your sales activities, track progress, and provide insights to management.

If you're passionate about AI and eager to make an impact, we'd love to have you join our mission to change the way businesses and people connect.

Feel connected to our CM.com shared values

• Drive & Lead: We encourage the entrepreneurial spirit and are self-managed to be able to quickly grasp opportunities.

• Grow & Learn: We keep evolving our innovation capabilities and help you to get the best out of yourself, both professionally and personally.

• Together & Care: We love working together. We stimulate collaboration with utmost respect for each other regardless of gender, age, background, or beliefs.

• Speed & Change: We are an agile and dynamic organization, that keeps adapting and knows how to respond to opportunity or change

Additionally, you ideally have

• Tertiary qualification with a commercial focus.

• Minimum of 3 years in Sales / Account Management roles in a B2B environment.

• Proven track record of achieving and exceeding sales targets.

• International commercial experience in the SaaS industry is a significant advantage.

• Excellent communication and interpersonal skills you build rapport with clients and colleagues effortlessly.

• Superb presentation and closing abilities.

Tech-Savvy: A strong understanding of digital technologies and their application in business communications is an advantage.

At CM.com, we are proud of our unique company culture. To keep our culture alive, we love working from the office. We advise to check if you live within reasonable commuting distance of our Dubai office before applying.

Why join CM.com?

At CM.com, we believe in empowering our people to do what they love, excel at what they do, and make a meaningful impact. As a CM.com Club Member, you'll unlock the following benefits:

• 
  Join the club: Join our unique 3-days Global Onboarding program in our Headquarters in Breda, a deep dive into the culture of CM.com.

• Health Insurance: We provide health insurance for you and your dependents

• Value for work: Participate in our Sales Incentive Plan, rewarding your achievements with bonuses

• Workplace: Equipped workplace at the office, a Dell Windows or Apple Macbook Laptop and we will cover your phone costs;

• Level up your skills: Udemy, CM Academy, and exclusive Meetups with thought leaders to ensure you're always learning and growing.

Here, diversity is our superpower. Our diverse perspectives fuel innovation and drive us forward. We celebrate every member, regardless of age, background, or beliefs.

About CM.com

Founded in 1999, CM.com has grown into a global leader in conversational commerce, with solutions spanning Connect, Pay, Live, and Engage. Our mission is simple: to make life easier for businesses and their customers through cutting-edge technology.

Our ambition is to be an AI First company, meaning we don’t just use technology; we live it. CM.com is the place for innovators who share our enthusiasm for AI—whether they're powering up our products or transforming our own operations. If you're passionate about AI and eager to make an impact, we'd love to have you join our mission to change the way businesses and people connect.