Designation: Retail Sales Associate
Company Name: Dar Al Rayan Laundry
Location: Sharjah
Benefits: Salary + Comission - Visa and Medical Insurance
Duty Timings : 10 am to 10 Pm - Monthly 4 off days
Job Overview:
The Laundry is a reputable and customer-focused laundry service provider in Sharjah, dedicated to delivering high-quality laundry care with a commitment to customer satisfaction. We are looking for a motivated and friendly Retail Counter Staff member to join our team, helping to create a welcoming environment and ensuring a seamless experience for our customers.
Key Responsibilities:
1. Customer Service
- Greet customers warmly and assist them with the drop-off and pick-up of laundry items.
- Address customer inquiries, assess their needs, and provide solutions to meet their requirements.
- Promote our services to customers, encouraging upsells and additional services where appropriate.
- Strive to increase 5-star Google reviews and overall customer satisfaction.
2. Operations and Sales
- Receive and process payments accurately for laundry services.
- Sort and inspect incoming laundry items to ensure quality standards are met.
- Increase overall shop sales by providing personalized service and upselling relevant products and services.
- Gather customer feedback for improvement and communicate it with the operations team.
3. Shop Maintenance
- Maintain a clean, organized, and well-presented workspace to enhance the customer experience.
- Handle minor repairs and take necessary actions to prevent damage to items.
- Report any potential security issues or store-related concerns to management promptly.
4. Store Procedures
- Assist with opening and closing procedures, ensuring the store is prepared for daily operations.
- Take responsibility for problem-solving and resolving any issues that arise at the counter.
Requirements:
- Proven experience in retail or customer service, preferably in the fashion or laundry sector.
- Excellent communication and interpersonal skills.
- A proactive approach to meeting customer needs and providing quality service.
- Ability to handle multiple tasks efficiently in a fast-paced environment.
- Basic knowledge of payment processing and cash handling.
Job Types: Full-time, Permanent
Pay: Up to AED2,200.00 per month
Application Question(s):
- How many years of experience do you have as a Sales Associate?
- Salary starts with AED 2200+ Commission per Month. Do you agree to join?
- Are you working currently?
