Main duties and responsibilities
· Collect and analyse current market rates for the sea & freight shipment and report to supervisor
· Communication and collaboration with overseas agents
· Maintain customer database in shipping lines and build a good relationship with them
· Communicate effectively with shipping lines and Vessel owners for booking and follow up
· Prepare and send quotations wherever necessary under guidance from Sales Person
·· Communicate and collaborate well with Transporters and operation staff for smooth operations process
· Negotiate pricing with carriers, identify the best offer prices
· Support Salesperson with drafting of Bills of Lading, including LC and others related information
· Coordinate with Clients for BL drafts, equipment placements and documents for export processing
· Ensure invoicing and all supporting documents are received by customers
· Ability to multi-task acknowledge sales inquiries, emails, ensure all required information is available
· Source market rates from shipping lines and agents, make online bookings, keep track of existing booking status
· Daily update to customer on shipment status
· DP world CRD and deposits accounts tallying knowledge
· Be aware of the current market rates in UAE and processing good knowledge
· Ability to handle job from time of confirmation till delivery
· Responsible for Special equipment handling, ROO and Break-bulk sea freight shipping process
Requirement:
· Minimum bachelor's degree
· Minimum 2 to 3 years in UAE with Freight forwarding experience and background in customer relations
· Ability to multi task and attention to detail
· Working knowledge of customs and ports procedures
·Language Skills : English spoken and written ( business English ) Hindi ( Spoken ) Arabic basic (verbal understanding )
Computer Skills : Dubai Trade Portal experience , Microsoft office – professional level, Major shipping lines Portals for booking and documentation .
Job Type: Full-time
Pay: AED2,500.00 - AED3,000.00 per month
Education:
- Bachelor's (Required)
Experience:
- Freight forwarding: 2 years (Required)
Language:
- English and Hindi (Required)
- Arabic (Basic) (Preferred)