Roles and Responsibilities
- Manage IAM infrastructure to clients (24 x 7, 365 days per year) and ensure that service levels are achieved.
- Good knowledge about process / metrics and controls. Ability to create new process and reporting matrices as and when required.
- Identify and implement operational and technical methods for improving the efficiency and quality of processes. Identify the existing gaps and propose optimum solution to address the same.
- Advise the L1 & L2 teams on resolution. Provide technical expertise and handle escalated issues. Mentor L1 & L2 engineers to improve their technical and problem solving skills.
- Good understanding and knowledge on IAM architecture, in-depth product functionality and customization.
- Review periodic performance report on IAM infrastructure and provide guidance on performance tuning and capacity planning.
- Provide recommendation plan to coordinate/support incident response process for remediation
- Perform root cause analysis, trending and reporting for critical incidents
- Develop and Implement Use Cases IAM tasks on new upgrade or integrations.
- Demonstrate technical skills in security architecture review, gap analysis and opportunity to fine-time and/or integrate security technologies
Experience and Academic Qualification
- 10 + years of experience in IT with at least 5 + years in IAM & Security.
- Ability to work at odd hours
- Interested in Technology and Communication.
- Exposure to Windows and Linux.
- The ability to work constructively under pressure.
- Flexibility and ability to work both in a team as well as individually.
- Able to perform knowledge transfer.
- Customer oriented, Service minded.
- Excellent communication skills
- CISSP / CISM certification is an advantage.
- Manage the IAM infrastructure to clients (24 x 7, 365 days per year) and ensure that service levels are achieved.
- Implementation & Operations knowledge on IAM security tools such as IBM Security Access Manager , IBM Security Identity Manager ,IBM Directory Servers , IBM Websphere Application Server, Directory Integrator , Thales SAS applications , IBM Secret Servers , DB2 Database.
- Very good skill level on IAM related issues and troubleshooting skills.
- Good understanding and knowledge on TDI, WAS and DB2 functions and troubleshooting skills.
- Good skill level on Java and Javascripts , XML , SAML and SOAP .
- Strong knowledge on SSO , Federation concepts.
- Strong knowledge on IAM development activities.
Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: United Arab Emirates (AE) || Dubai
Req ID: 762082
