Job Title:
Swimming Pool Supervisor
Department:
Operations
Reporting To:
Deputy Manager
Site:
Job Purpose:
The role holder is responsible for overseeing the cleaning, maintenance, and water treatment of swimming pools. This role involves managing a team of technicians, ensuring proper pool care practices are followed, and maintaining compliance with health and safety regulations. The supervisor plays a key role in maintaining pool water quality, troubleshooting and repairing pool systems, and providing customer support while ensuring the pools are in safe and optimal condition for use.
Key Responsibilities:
- Supervise and lead a team of pool cleaning, water treatment, and maintenance technicians.
- Assign daily tasks and responsibilities to technicians to ensure effective completion of pool maintenance services.
- Provide training and guidance to team members on proper pool cleaning techniques, water treatment procedures, and safety protocols.
- Monitor team performance, provide constructive feedback, and ensure high-quality service delivery.
- Ensure all daily technical reports are always issued and available in accordance with requirements.
- Oversee the regular cleaning and maintenance of swimming pools, including cleaning pool walls, floors, decks, and equipment.
- Ensure pool water circulation systems, pumps, and filters are functioning properly.
- Inspect and maintain pool heating, lighting, and filtration systems to ensure they operate efficiently.
- Oversee the testing and balancing of pool water to ensure chemical levels (pH, chlorine, alkalinity, calcium hardness) are within safe and optimal ranges.
- Supervise the maintenance and operation of water treatment systems, including chlorinators, saltwater systems, and other pool sanitization systems.
- Ensure proper chemical dosing and water treatment methods to maintain clear, safe, and healthy pool water.
- Identify and troubleshoot issues related to pool equipment, plumbing systems, filtration systems, and water treatment systems.
- Supervise or directly handle the repair of malfunctioning pool systems and equipment.
- Ensure all necessary repairs are completed promptly to minimize pool downtime and ensure safety.
- Ensure compliance with local health and safety regulations, including pool water quality standards and safety procedures.
- Regularly inspect pools for safety hazards, including checking pool drains, ladders, and general pool condition.
- Monitor and enforce safety standards related to water chemistry handling and equipment operation.
- Communicate with clients about pool maintenance schedules, water treatment plans, and necessary repairs.
- Address customer inquiries, concerns, and complaints in a professional and timely manner.
- Educate clients on proper pool care and water treatment methods to help them maintain their pools in optimal condition.
- Develop and maintain schedules for pool cleaning, water treatment, and maintenance services to ensure timely and effective service delivery.
- Coordinate with clients to schedule pool servicing and ensure minimal disruption to their usage.
- Ensure that the team adheres to established schedules for pool inspections, cleanings, and chemical treatments.
- Manage the inventory of pool maintenance supplies, including chemicals, cleaning tools, and equipment.
- Order necessary supplies to ensure the team has everything needed to perform pool cleaning and maintenance duties.
- Ensure safe storage, handling, and disposal of pool chemicals and maintenance materials.
- Develop and implement preventative maintenance programs to ensure the longevity and efficiency of pool systems.
- Regularly inspect equipment and systems for signs of wear and tear, performing maintenance as needed to avoid costly repairs.
- Maintain accurate records of pool maintenance activities, including cleaning schedules, water treatment procedures, and repair work.
- Prepare and submit reports on pool conditions, service activities, and any issues that arise during maintenance.
- Document inventory levels, ordering schedules, and chemical treatment logs for compliance and transparency.
Skills Required:
- The role holder will need to be extremely organized and self-motivated.
- Proven experience in pool cleaning, maintenance, and water treatment, with at least 3-5 years in a supervisory or leadership role.
- Strong knowledge of pool systems, including plumbing, filtration, heating, and water treatment methods.
- In-depth understanding of pool water chemistry and safe chemical handling practices.
- Ability to manage and lead a team, providing training and support to technicians.
- Excellent problem-solving and troubleshooting skills.
- Strong communication and customer service skills, with the ability to explain complex issues clearly to clients.
Qualifications:
- Bachelor’s in science /engineering
- Additional qualifications related to plumbing, electrical systems, or water treatment may be an asset
Other Requirements:
4- 5 Years' experience in supervisor level in the swimming pool cleaning , maintenance and water treatment field.
Scope and Limits of Authority:
Employee
Manager
Name:
Date:
Signature:
Business Unit: GBU Energy Solutions
Division: ESI AMEA - GCC & Pak - UAE
Legal Entity: ENGIE Cofely Energy Services LLC
Professional Experience: Skilled ( >3 experience <15 years)
Education Level: Technical Qualification
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