Job Title: Telesales Executive
Location: Dubai, UAE
Job Type: Full-Time
Industry: Certification & Sustainability Services
Experience: 1–3 years in telesales or customer service (preferably in B2B or professional services)
About Us:
We are a leading provider of certification and sustainability services, empowering businesses to meet international standards in quality, environmental management, health & safety, and ESG compliance. With a growing footprint in the Middle East, we are committed to supporting organizations on their journey toward operational excellence and sustainable impact.
Job Summary:
We are looking for a motivated and results-driven Telesales Executive to join our Dubai team. In this role, you will be responsible for identifying potential clients, pitching relevant certification or sustainability services, and closing qualified leads over the phone. The ideal candidate is an excellent communicator with a passion for sales and a basic understanding of corporate compliance and sustainability topics.
Key Responsibilities:
- Conduct outbound calls to prospective clients from provided databases or self-sourced leads
- Understand client requirements and offer appropriate certification or sustainability services (e.g. ISO standards, ESG reporting, environmental audits)
- Maintain and update CRM systems with call notes, follow-ups, and outcomes
- Schedule appointments or online meetings for the business development team as needed
- Achieve weekly and monthly sales targets and KPIs
- Follow up on inbound inquiries and nurture leads until conversion
- Work closely with the marketing and operations teams to align client outreach strategies
- Stay up to date with industry trends, standards, and service offerings
Requirements:
- Proven experience in telesales, telemarketing, or inside sales (preferably in a B2B or service-based environment)
- Excellent communication, negotiation, and interpersonal skills
- Basic understanding of certification services (e.g. ISO 9001, ISO 14001) or sustainability topics is a plus
- Proficient in using CRM tools and Microsoft Office Suite
- Fluent in English
- Ability to work independently and meet sales goals under pressure
- Based in Dubai or willing to relocate
Job Type: Full-time
Pay: AED2,500.00 - AED3,000.00 per month
