Summary Of The Role
Travel Responsibilities
WHAT YOU’LL BE DOING
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#madeformammoet
- Travel & Office support officer
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Working at Dubai, UAE
Travel Responsibilities
WHAT YOU’LL BE DOING
- Collaborate with employees and managers to understand travel needs and objectives.
- Coordinate domestic and international travel, including flights, accommodation, ground transport, and related services, including any changes to the travel plans.
- Compliance with company travel policies, budgets, and relevant regulations.
- Negotiate and secure cost-effective travel rates and preferred partnerships with airlines, hotels, and car rental agencies. Monitor service level of providers to ensure good service partnership.
- Manage visa and passport applications, travel insurance, and other required documentation.
- Proactively monitor travel schedules and anticipate issues, offering timely solutions to ensure smooth travel experiences.
- Maintain accurate and up-to-date travel records, including expense reports, invoices,and receipts.
- Ensure prompt follow-up on internal processes including PR processing,reconciliation of bill and statements.
- Provide guidance and support on the company’s self-service travel platform, helpingemployees manage their own travel arrangements.
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Stay informed about travel industry trends, tools, and best practices to continuouslyimprove travel processes and efficiency.
- Front office duties, including handling inbound and outbound phone calls, welcoming guests, and ensuring all visitors and employees are received professionally and in line with safety protocols.
- Manage office access control such as verifying employee IDs, issuing visitor passes and gate passes, and reporting any unusual activity.
- Maintain ample inventory of office supplies.
- Office administrative duties Including administrative support to the Management.
- Upkeep and coordinate the boardroom and training rooms set up and logistics including food catering for internal events, summits, guest visits.
- Handle basic bookkeeping or cashiering tasks for expenses related to food, couriers, or office services.
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Perform any other tasks as and when requested by the Management.
- Previous experience as a Travel Specialist, Travel Coordinator, or in a similar role.
- Minimum seven years of proven experience in Travel Support and Office Support role.
- In-depth knowledge of the travel industry, including current practices, platforms, andregulations.
- Proficient in using online travel booking platforms and travel management software.
- Strong organizational skills with the ability to manage multiple, concurrent travelarrangements.
- Exceptional attention to detail, especially in managing logistics and documentation.
- Excellent written and verbal communication skills, including negotiation andinterpersonal abilities.
- Calm under pressure, with the ability to respond quickly to changes or unexpectedsituations.
- Familiarity with visa processing, international travel regulations, and travel insurance.
- Proactive and customer-focused mindset, with strong problem-solving abilities.
- Competent in Microsoft Office Suite and other relevant digital tools.
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Experience supporting or training employees on self-service travel systems is a plus
- Become part of our values - Love the work, Result Count, Take Care, Be Responsible, and Perform as a Team
- We are a global team of diverse colleagues who share a passion for excellence and have a culture of trust and empowerment to make our own ideas a reality
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We focus on personal and professional development to grow internally within our organization
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Take a look at mammoet.com
#travelspecialistjobs
#madeformammoet
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