This role will oversee the strategic management of user profile administration (UPA) and privileged access management (PAM) permissions across a broad range of systems within the organization. In addition to managing day-to-day operations, this role involves leading a wide team, to ensure secure and seamless access for all users, resolve issues efficiently, and drive continuous enhancements to access management processes & privileged access management.
- Ensure efficient, accurate, and secure administration of user profiles across all banking systems, aligning access with business needs and compliance requirements.
- Ensure time-based accesses in ARCOS are governed and maintained with the best security practices.
- Ensure passwords are segregated to be the following, dynamic & static passwords and to be vaulted within PAM.
- Lead the team in providing support to provision servers & application accesses to ensure seamless interaction with the users.
- Continuously review and refine user profile administration processes & privileged access management, by identifying opportunities for automation, optimization, and risk reduction.
- Ensure the timely and effective delivery of user access requests, access reviews, and deactivation of redundant profiles in line with company policies.
- Ensure user profile management aligns with security best practices, internal policies, and regulatory standards.
- Bachelor’s degree
- 10+ years of experience in business environment in technology-oriented bank.
- 5+ years of experience in User access management.
- 5+ years of experience in information security, with at least 3 years specifically focused on Privileged Access Management (PAM) or a related field.
- Strong experience in managing privileged accounts, credentials management, password vaulting, and session recording.
- Deep understanding of user profile creation, role-based access control (RBAC), and permission management.
- Experience with Active Directory, LDAP, Azure AD, or similar identity management systems.
- Hands-on experience in IAM tools such as (SailPoint, Okta).
- Hands-on experience in Ticketing tools such as (BMC Helix, Remedy Salesforce).
- Comprehensive knowledge of Privileged Access Management (PAM) & ARCOS.
Strong interpersonal skill, problem solving, analytical, planning skills.
The leading financial institution in MENA While more than half a century old, we proudly think like a challenger, startup, and innovator in banking and finance, powered by a diverse and dynamic team who put customers first. Together, we pioneer key innovations and developments in banking and financial services. Our mandate? To help customers find their way to Rise Every Day, partnering with them through the highs and lows to help them reach their goals and unlock their unique vision of success. Delivering superior service to clients by leading with innovation, treating colleagues with dignity and fairness while pursuing opportunities that grow shareholders value. We actively contribute to the community through responsible banking in our mission to inspire more people to Rise.