We are seeking a highly skilled and detail-oriented Store Manager to join our prestigious team in the Luxury Goods & Jewellery industry. This pivotal role requires an individual who possesses both leadership and operational expertise, as the Store Manager will be responsible for overseeing all aspects of our flagship location.
The ideal candidate will demonstrate a profound understanding of luxury retail, showcasing an ability to foster a culture of excellence and service that aligns with our brand's esteemed reputation. With an emphasis on achieving sales targets, enhancing customer experience, and managing day-to-day operations, the Store Manager will play a crucial role in driving the store's performance.
The successful candidate will be adept at managing a team, ensuring that all staff members are trained to provide exceptional service, reflective of our brand's values. Additionally, the Store Manager will collaborate closely with various departments to maintain inventory levels, create merchandising strategies, and implement marketing initiatives that resonate with our target clientele.
Responsibilities
- Oversee daily store operations and ensure adherence to company policies and procedures.
- Lead, mentor, and develop a high-performing team committed to exceptional customer service.
- Manage inventory levels, including stock replenishment, and ensure inventory accuracy.
- Implement visual merchandising strategies to enhance the customer shopping experience and maximize sales opportunities.
- Analyze sales data and prepare regular reports to communicate performance metrics and trends to upper management.
- Foster relationships with customers to promote brand loyalty and enhance customer engagement.
- Coordinate and execute marketing initiatives and events to drive traffic and increase brand awareness.
Requirements
- Bachelor's degree in Business Administration, Retail Management, or a related field preferred.
- Minimum of 10 years of experience in retail management, preferably in luxury goods or jewelry.
- Proven track record of achieving sales targets and managing a successful store operation.
- Strong leadership and interpersonal skills, with a focus on team development and motivation.
- Exceptional customer service skills, with the ability to enhance customer satisfaction and loyalty.
- Excellent organizational and time management abilities to multitask and prioritize responsibilities effectively.
- Proficiency in sales analytics and reporting tools to make informed business decisions.
Job Types: Full-time, Permanent
Application Question(s):
- What are your salary expectations?
- Are you able to join immediately?
- What is your visa status and validity?
Experience:
- Store Manager/Jewellery: 8 years (Required)
Language:
- Malayalam (Required)