Business Analyst - Continous Improvement

Q-Express Documents Transport - Dubai
  • Bachelor’s degree in a quantitative field such as Mathematics, Statistics, Engineering, Computer Science or related fields
  • 2+ years of experience in a business analyst, data analyst or statistical analysis role
  • Working experience with SQL, ETL, Tableau and advanced Excel
  • Experience in defining requirements and using data and metrics to draw business insights by developing dashboards and automating to avoid repetition
  • Experience in collaborating with business and data engineering teams
  • Ability to relate data with opportunities for continuous improvement/Kaizens
  • Strong verbal and written communication skills and ability to translate ambiguous business requirements into analyses and actionable insights
Amazon is seeking a Business Analyst for Continuous Improvement team
We are looking for a self-starter with strong analytics experience who can work on complex business problems, help provide actionable recommendations in a structured and accurate manner.

As a Business Analyst, the candidate will play a key role in the development of key business metrics, reports and insights using data visualization, as required. Business Analyst will be expected to be skilled in understanding customer needs, converting them to analysis requirements, having working knowledge of data availability in various sources, building stakeholder confidence through effective communication and recommendations. The candidate would also be responsible for the project plan, scaling of data, processes and reports, and project timeline and deliverables. The successful candidate will be a self-starter who is comfortable with ambiguity and large datasets. They will have strong attention to detail, advanced SQL skills, experience with statistical analysis tools, and the ability to clearly communicate and present data insights in a fast-paced environment.

Key Performance Areas:
1. Take the ownership to dive deep into the problem to understand the root cause in ambiguous situations and propose data driven actions to eliminate the problem with minimum supervision
2. Identify, develop and execute data analysis to uncover areas of continuous improvements
3.Learn and understand the broad range of Amazon’s data resources and develop knowledge of how, when and which data sources to use and how to present
4. Deep dive into massive data sets to answer key business questions using SQL, MS Excel and data analytics tools.
5. Build new reports/dashboards to easily monitor trends impacting the last mile operations
6. Present written recommendations and insights to key stakeholders
7. Think big and seek opportunities for developing web-based tools for presenting concise data to the leadership

  • Experience using AWS analytical services (e.g., Redshift, EMR)
  • Master of computer applications degree
  • IIBA Certification in Business Data Analytics (CBDA)
  • IQBBA Certified Foundation Level Business Analyst (CFLBA)
  • IREB Certified Professional for Requirements Engineering (CPRE)
  • PMI Professional in Business Analysis (PBA)
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