Role Summary:
We are seeking a skilled and domain-experienced Business Analyst to join a maritime/logistics enterprise in Abu Dhabi. The ideal candidate will serve as a vital bridge between business operations and digital solution teams, facilitating process improvement, stakeholder alignment, and successful delivery of enterprise-grade projects in the maritime or logistics sectors.
Key Responsibilities:
- Process Analysis & Optimization
- Lead end-to-end process mapping, benchmarking, and re-engineering initiatives.
- Analyze and document current (as-is) and future (to-be) workflows with clear gap-fit and cost-benefit analysis.
- Requirements Gathering & Solution Design
- Collaborate with stakeholders, operations, and digitalization teams to gather detailed functional requirements.
- Ensure alignment between business processes and vendor solutions, identifying enhancement needs and integration points.
- Project & Change Management
- Support full-cycle project activities, including risk identification, demo sessions, UAT coordination, training, and deployment roll-outs.
- Drive change-management initiatives to ensure adoption of optimized services and maintain alignment with industry best practices.
- Functional Support & Documentation
- Provide hands-on support to development and testing teams, ensuring accurate implementation of business needs.
- Maintain high-quality documentation for all business processes, requirements, and solution blueprints.
Requirements
- 5-7 yrs experience as Business Analyst / product-owner within maritime or logistics domains.
- Lead end-to-end process analysis, benchmarking, re-engineering & requirements gathering (as-is / to-be, cost-benefit, gap fit).
- Coordinate with Stakeholder-Mgmt, Operations & Digitalization teams; align vendor products to business workflows.
- Drive change-management to keep services & solutions current with industry best practices.
- Monitor project progress, highlight risks, run demos, UAT sessions, training and roll-outs.
- Provide functional support to dev teams and ensure documentation of optimized processes.
- Bachelor’s in IT/Software; CBAP preferred; strong consultative & communication skills (English essential, Arabic nice).
- Proven ability to bridge business needs with technical solutions in enterprise projects.
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