Customer Service Representative (m/f)

Departer - The German Headhunter - Dubai

Berufsbereich:Kundendienst / Auftragsabwicklung
Arbeitsort:Dubai / Vereinigte Arabische Emirate


Our European client is a producer of fast-moving consumer goods. Their products are produced in Europe and distributed to over 60 countries worldwide. The Dubai Office is covering the whole of Middle Eastern and African markets.

About Departer – The German Headhunter:

As an internationally oriented German HR consultancy for the recruitment of multinational professionals, Departer possesses a long-standing expertise in the core markets Germany, Middle East, and Australia. Through our regionally established offices in Dubai, Sydney, and Hamburg, we are valued as a reliable recruitment partner by numerous companies.


Your duties and responsibilities will include:

  • Order processing and customer relation management
  • Ensure an efficient and professional contract management
  • Receipt and processing of orders, including the issuance of export documents
  • Collaborate with the management level relating to accounting, controlling and legal subjects
  • Work on financial tasks, including the preparation of offers and processing of requests
  • Maintain existing customer relationships and building up new customer relationships
  • Obtaining legalizations/attestations of documents from various authorities in Dubai
  • Provide outstanding customer service, including high-quality telephone support
  • Support in planning events
  • Develop new packaging material in coordination with marketing and design agencies
  • Administrative tasks


To be successful in this role you should have the following skills and experiences:

  • University degree in a commercial field
  • Work experience in customer service, ideally in the FMCG industry
  • Knowledge of ERP tools
  • Excellent English skills, German language skills are of great advantage
  • Customer-oriented, communicative and empathic
  • Entrepreneurial mindset with the ability to work independently
  • Organized and highly motivated
  • Pay attention to detail

If you are looking for a challenging position in a successful company, we look forward to receiving your application in English. Your application will be treated with discretion and will remain confidential. To create your cost-free virtual portfolio application, click on the link "Apply for this position" at the bottom left of this job offer.

-Alle Stellenangebote von Departer anzeigen – The German Headhunter-

Attention - In the recruitment process, legitimate companies never withdraw fees from candidates. If there are companies that attract interview fees, tests, ticket reservations, etc. it is better to avoid it because there are indications of fraud. If you see something suspicious please contact us: [email protected]