DHI Patient Relations Consultant | Maison Lutetia | Dubai

Job Requisition ID: 46365

No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.

As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.

Come join us to live well, work better, and be the best.

ABOUT THE ROLE

The Sales Consultant (Hair Transplant) provides personalized customer service to recommend and promote the most suitable treatment service according to the customer’s needs and requirements. will be the main representative for the clinic and its services and will act as a bridge between customer and the medical team.

ABOUT THE RESPONSIBILITIES

• Perform professional pre-consultation and evaluation of customer’s needs
• Recommend treatment services and inform clients on the details and procedures
• Respond to customer requests, questions, and other inquiries in a timely manner
• Inform clients of the current promotions, events and services within the clinic
• Generate or pursue leads and sell the services to secure and grow client base
• Maintain long term relationship with clients to achieve and exceed p target
• Responsible for meeting or exceeding individual sales and productivity goals
• Stay abreast of the latest trends and new developments in the industry
• Responsible for presenting an image at all times that reflects the knowledge of the treatment services in the clinic

ABOUT THE REQUIREMENTS

Minimum Qualifications and Knowledge:

Bachelor’s Degree in a relevant field

Minimum Experience:

Fluency in English and Arabic

Previous experience as an advisor in luxury client focused environment

Experience as Medical Representative is an advantage

Job-Specific Skills:

Strong interest in and understanding of the hair transplant industry

Excellent presentation and strong persuading, negotiating and influencing skills

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.