General Cashier cum Accounts Receivable (141028)

Shangri-La Hotel, Dubai

The award-winning Shangri-La Hotel, Dubai offers luxurious accommodations, exceptional dining and gracious hospitality in the heart of one of the world's most dynamic cities.

Located along Sheikh Zayed Road, the 42 storey hotel is 15 minutes from Dubai International Airport and 5 minutes from the Dubai Convention Centre, World Trade Centre, Dubai International Financial Centre and downtown Burj Khalifa Dubai. It is within close proximity to shopping malls including the famous Dubai Mall as well as Dubai’s popular beaches.

The hotel’s 302 rooms, serviced apartments, residences and offices offer a combination of traditional luxury and modern functionality. Fantastic views and thoughtfully-selected furnishings create an experience of unparalleled style and comfort.

As a General Cashier and Accounts Receivable, we rely on you to:

Handle all guests' billing issues and disputes
Prepare account billing with required supporting documentation
Monitor customer account details for non-payments and delayed payments
Reconcile accounts and communicates with customers
Handle credit card and reconciliation

We are looking for someone who:
Has a passion for numbers
Has good organisational skills
Communicates and writes with fluency in English
Preferably has experience working in a finance department of a 5* luxury international hotel
Is a critical thinker and a problem-solver
Is able to communicate with customers effectively and professionally