Institutional Effectiveness Officer

Dubai

The American University in the Emirates is looking for an Institutional Effectiveness Officer in the office of Institutional Effectiveness.

Job purpose:

Responsible to coordinate the development, implementation, and maintenance of the college assessment process to promote continuous improvement processes as required by university policy.

Qualifications & Education:

• Bachelor's Degree in Business Administration from an accredited university.

Experience:

• 3 to 5 years of experience within a reputable university related to institutional effectiveness.

Skills / Training / Knowledge:

• Bilingual Preferred.
• Computer literate
• Knowledge of Institutional Effectiveness working techniques

Key Competencies:

Critical competences

Weighting (%)

(Must add up to 100%)

Communication and Interpersonal Skills

25%

Knowledge of University PPM

25%

Customer Service Skills

25%

Project Management Skills

25%

Duties and responsibilities:

• Maintains administrative functions for the unit as required, which may include: greeting visitors, answering queries via telephone and in-person, and providing general administrative support to departmental staff
• Work in line with faculty and staff to organize, enable, and monitor assessment activities for the university.
• Participate in program review, assessment of student learning outcomes, administrative review and other college assessment processes.
• Develop, administer, and analyzes college surveys related to institutional effectiveness.
• Record, monitor and develop reports on institutional effectiveness.
• Provides technical expertise and consulting on research design, survey development and data analysis for assessment-related research.
• Provides staff support for university assessment and planning committees.