Manager, Data Center Section

Job Description

• The Manager Data Center will provide day-to-day operations oversight and management of all UAEU data centers.
• Provide ongoing technical and leadership expertise including growth and scalability requirements.
• Develop and implement a highly optimized data center strategy that can support the rapidly growing needs of educational research.
• In support of the change management within the data center, sets the example in providing the Help Desk with high quality documentation on all enterprise Windows, Storage and UNIX systems.
• Define and track appropriate metrics for production health.
• Drive a continuous improvement process, including postmortem reviews after production issues.
• Provides leadership in the management and updating of all enterprise services running on Windows and UNIX platforms.
• Track and manage team member productivity through metrics reporting and ticket review.
• Manage, participate in, or directly work on any additional projects, assignments, or initiatives assigned by management.
• Coordinates with vendors for support.
• Generates, develops and distributes statistical reports for upper management.
• Assists in server specifications, procurement, installation, administration and maintenance.
• Tests and deploys new enterprise servers and services.
• Responsible for establishing and maintaining UAEU Disaster Recovery site.
• Maintain and test a disaster recovery plan.
• Responsible to adhere with all information security policies and procedures of the University.
• Other duties as assigned.

Minimum Qualification

• Bachelor degree required in Computer Engineering/Science.
• 5-7 years’ experience in working in a high-availability, production environment, with at least 3 years in a supervisory role.

Preferred Qualification

• Expert knowledge of MS Windows Servers, Active Directory and Exchange Servers required.
• Knowledge of Linux and UNIX based OS is required.
• Good practical knowledge of SAN planning and deployment.
• Excellent communication and organizational skills.
• Good knowledge about IT Service management life cycle and IT Governance policies and procedures.
• Must be able to work flexible hours including evenings, weekends, holidays and overtime as required, should be available 24/7 on-call in case of major services outage.

Division Information Technology Division-CIO

Department Infrastructure&Core Techno. Section

Job Close Date open until filled

Job Category Staff

Salary 11000 to 23000 AED