Asset Management, Operations Manager MENA

The Operations manager will support the Chief of Operations and Finance Officer (CofOF) for AM MENA in overseeing and ensuring the efficient flow of feeder fund operations, performance supervision of service providers and other related activities in support of the AM Dubai Branch operations.

The Operations manager will report functionally and at an entity level to the Chief of Operations and Finance Officer of HSBC Investment Funds (Luxembourg) S.A. - Dubai Branch.

Duties & Responsibilites:

• Will work collaboratively with other members of the Asset Management teams, Global Lines of Businesses, Functions and DBS to ensure market competitive AM operations and overall client service excellence for AM MENA.
• Support in the preparation of due-diligence reports of services providers and providing back-up support to the Investment Manager with regards to fund management.
• Plan, co-ordinate & manage the business contingency planning and reporting for the UAE Branch.
• Responsible for overseeing the infrastructure and IT support provided by various parts of the HSBC Group that may impact fund management operations.
• Ensures effective relationship with key stakeholders both within and external to HSBC.
• Ensure that all operational processes relevant to the AM Branch are documented and conducted in compliance with all laws, rules, regulations and procedures, in accordance with best market practice.
• Ensure that control activities relevant to the role are consistent with Group standards & regulatory requirements.
• Support the processes relating to internal and external audits and regulatory inspections – including ensuring that all identified issues are addressed in accordance with expected deadlines and group control requirements.

Qualifications & Experiences:

• Graduation degree is REQUIRED– to secure a UAE Visa and Work Permit.
• Seasoned professional with a technical understanding of middle/back-office operations, ideally within a global financial services organization and/or Asset Management company.
• Thorough understanding of the operational cycle of fund management, including the interactions with key parties such as Fund Administrators, Custodians and Transfer Agents.
• Familiarized with the investment management process and oversight of funds.
• Knowledge of technology applications and system integrations, and how they improve workflow efficiency in the context of fund management.
• Experience in the preparation of due diligence reports and dashboards to enable operational efficiency.
• Experience with asset management products is ideal.
• Understanding of operational risks and controls within a middle/back-office operations environment.
• Proven ability to promptly manage system / process shortcomings to mitigate impact to customer experience.
• Experience in working in a complex matrix environment.
• Proven ability to proactively and constructively engage with senior management, clients, regulators, auditors and service providers.

Under the New Labour Law, only fixed term contracts shall be available to all employees of HSBC UAE (except DIFC and ADGM employees) – hence in line with the term of work permit, a 4 years’ contract would be issued

For further details and application information please visit our careers site, searching under reference number.

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