B2B Manager

Job Requisition ID: 171001

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview of the role

The job holder will be responsible for development of Business 2 Business (B2B) for ACE core Business and execution of strategies to meet business objectives at ACE Hardware. The job holder will be a commercially driven who will be accountable for evaluating business trends, negotiating, and managing customers, building strategic relationships with large B2B customers – new and existing.

As a B2B Manager, the job holder will be driving B2B agenda by collaborating with internal stakeholders in EIT, Internal Audit, Process & Compliance, Marketing, Ecom and Stores to develop B2B function within the division. Also ensuring streamline of processes and making use of technologies to enhance interaction with customers and deliver excellent customer experience at the same time. The job holder will be accountable to manage sales budgets and ensuring deliverance of top line and bottom line for B2B Sales Vertical.

What you will do

• Create highly sophisticated analytical frameworks and functional models to forecast the business and provide recommendations for solving key business problems.
• Develop and maintain KPIs and business dashboards to enable performance management and facilitate accountability.
• Deliver timely, accurate and effective analysis and reporting of financial & operational performance to executive and senior management.
• Track performance relative to budgets, schedules, milestones, and performance targets.
• Develop annual regional business plan to reflect the vertical positioning, negotiate key aspects of the planned delivery with the brand in each regional market.
• Oversee all aspects of strategic B2B set-up plan including setting up channels of EIT, Ecom and Sales & Distribution
• Delivering revenue from the launch period. Maximize turnover by ensuring accurate, timely and commercial sales planning and forecasting.
• Develop information points at all brick & mortar store to channelize B2B verticals queries

Required skills to be successful

• Engaging & influential: A real go-getter who can work autonomously with others and builds strong relationships to achieve positive results. Has the ability to coach, mentor, and act as a role model to the team.
• Professional, positive & displays Integrity: Communicates openly, transparently & confidently across a wide variety of internal & external audiences. Ability to interact cross functionally with peers and senior leaders to achieve beneficial business results.
• Highly organized: Strong prioritization, time management & organizational skills, also could delegate and organize others.
• Fast & Flexible: Proactive & responsive with the foresight to anticipate & the ability to react positively in a fast-paced, changing environment and always operating with the best interests of the company and in line with the company values.
• Customer Focused: Passion for customer service, champions customer experience and brand engagement through all touch points.
• Personal goals and values align to Al-Futtaim Group values.
• May be required to work out of normal business hours/periods due to business needs.

What equips you for the role

Education: Graduate with a major in Commerce & Business Studies. MBA will be an added advantage.

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