Key Accountabilities
- Execute CRM campaigns as per given instructions.
- Setup of content for E-Mail, SMS and Paid Social Campaigns.
- Ensure full tracking of executed campaigns.
- Assisting the Asst. Manager CRM in the day to day coordination with other departments.
- Generate Weekly & Monthly Sales reports requested.
- Liaise with various stakeholders to help creating meaningful reports on Campaign Performance.
- Calling customers every day for MSI survey (Sales & Service)
- Achieve 80% successful calls from MSI Sales as target.
- Prepare monthly MSI Sales report
- Handling & communicate with customers problems and complaints.
- Prepare fact sheet for CRM suppliers – Approval & sending LPO to supplier.
- Any relevant ad-hoc duties and/or relevant special projects may be assigned by the Management.
Knowledge Skills and Experience:
- Excellent verbal and written English communication skills essential.
- Strong experience with Campaign Management/Marketing Automation Platforms
- Bachelor’s in Marketing or Communications desirable
- 2 - 3 years of in administrative support activities is an advantage.
- Skills : Interpersonal, Communication and ability to meet deadlines are essential
- Arabic/English essential, both written and verbal
- Proficient in Microsoft Office (Outlook, Word, Excel, and Power Point).
One of the largest business conglomerates in the UAE, the Galadari Brothers Group is driven by ambition, values and boundless experience, engaging in new ventures and maintaining its position as a significant business market player that channels over 40 world-renowned brands and over 5,500 employees from 30 different nationalities. For more than 50 years, Galadari Brothers Group has been leading business sectors such as Heavy Equipment, Automobiles, Food & Beverages, Media, Industrial Construction, Real Estate and Hospitality & Travel.
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