Key Responsibilities:
- Answer customer inquiries via phone, email, or chat
- Resolve complaints and provide appropriate solutions
- Maintain records of customer interactions
- Follow up to ensure resolution and customer satisfaction
- Provide product or service information clearly and accurately
Qualifications:
- High school diploma or equivalent
- Previous customer service experience preferred
- Good interpersonal and problem-solving skills
- Ability to remain calm under pressure
- Computer literacy and fast typing skills
الإبلاغ عن وظيفة
