Job Title: Ecommerce Operations Expert
Location: Remote / UAE-Based Preferred
Employment Type: Full-Time / Contract
We Are Hiring:
We are looking for a highly experienced Ecommerce Expert to join our growing team. The ideal candidate must have a proven track record in managing end-to-end ecommerce operations, with a sharp focus on speed, accuracy, and performance across multiple sales channels.
Key Responsibilities:
- Product Listings:
- Implement best practices for high-quality, SEO-friendly product listings.
- Ensure fast and efficient listing across platforms (Shopify, Amazon, Noon, etc.).
- Pricing & Margins:
- Analyze costs and market trends to determine optimal sales prices.
- Maintain healthy profit margins across product categories.
- Customer Support Coordination:
- Monitor support tickets and ensure timely resolution with the customer support team.
- Identify recurring issues and suggest solutions to improve customer satisfaction.
- Shipping & Delivery Follow-Up:
- Coordinate with logistics partners to ensure smooth and timely order fulfillment.
- Track deliveries and resolve any shipment issues proactively.
- Sales Performance & Growth:
- Boost product visibility and sales across multiple platforms.
- Plan and execute campaigns and promotions to drive conversions.
Requirements:
- Minimum 3 years of hands-on experience in ecommerce operations.
- Strong understanding of Shopify, Amazon, Noon, and other ecommerce platforms.
- Data-driven mindset with excellent analytical and decision-making skills.
- Familiarity with ecommerce tools and dashboards for tracking performance.
- Ability to work independently, prioritize tasks, and meet deadlines.
- Strong communication skills in English.
Preferred:
- Experience with UAE/GCC ecommerce market.
- Knowledge of order management systems and logistics workflows.
- Background in digital marketing or product merchandising is a plus.
Job Types: Full-time, Permanent
Pay: AED10,000.00 - AED150,000.00 per month
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